Assistant Retail Manager

Sun Tan City - STC Management Group, LLC•Franklin, TN

4d•$16 - $20•Onsite

About The Position

Sun Tan City is seeking motivated leaders to join their management team. The Assistant Salon Director is responsible for maintaining a high-energy, positive environment, demonstrating client-centric service behaviors, driving store performance, fostering superior client service, and maintaining operational excellence to meet or exceed productivity goals. This individual will manage and supervise Tanning Consultants, lead by example, and foster a sense of urgency to achieve objectives while holding the team accountable for an exceptional client experience. The company is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states, part of the Glow Brands family. They provide products, services, and knowledge-based recommendations through trusted client relationships to help clients look good, feel good, and build confidence. Glow Brands are filled with enthusiastic, fun employees passionate about the brands, offering a positive environment where coworkers become friends, valuable skills, and opportunities for advancement and leadership. Excellent benefits are provided for all Full Time & Part Time Employees.

Requirements

Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills.
Ability to prioritize and delegate.

Nice To Haves

College education preferred, but not required.
Management and/or Sales experience preferred, but not required.

Responsibilities

Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
Has reliable ability and transportation to go to the bank as needed.
Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.