Assistant Retail Manager Full-Time

Goodwill Industries of West Michigan, Inc.•Cedar Springs, MI

10d•Hybrid

About The Position

This is a full-time position for an Assistant Retail Manager. The mission of the organization is to 'Change Lives through the Power of Work!' The role offers family-friendly hours, a flexible schedule, and is closed on major holidays. Employees receive an employee discount and work within a caring & inclusive culture that supports a great cause.

Requirements

High school diploma or equivalent required.
Minimum of two (2) years experience in retail operations required.
Proficient in the use of computers and Microsoft office suite.
Maintain accurate records and reports pertinent to retail store operation.
Demonstrate accuracy with accounting and book keeping.
Handle customer complaints in a courteous and responsible manner.
Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
Maintain a good driving record, valid insurance, valid driver license.
Maintain a valid powered industrial truck license, when required.

Nice To Haves

Supervisory experience preferred.
Kaizen principles: follow 5S Checklist, procedures, signage, and layout.

Responsibilities

Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
Assist the Retail Store Manager with general operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
Performing administrative and clerical duties of store operations.
Providing sales reports and accurate retail information on a timely basis.
Overseeing all personnel, clients and volunteers assigned to the retail store.
Directs training and assists with employee performance evaluations.
Handles personnel issues, provides proper documentation and assists with corrective actions when required.
Enforcing store procedures and GIWM policies on a day-to-day basis.
Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
Enhancing security and loss prevention.
Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
Perform job functions of a Lead Cashier, Retail Associate, as required.