Assistant Retail Manager

Knightsbridge Capital Corporation • Greenough, MT

3d • Onsite

About The Position

Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Position: Create friendly and luxurious environment for guests to enjoy while on property. Support the GM- Wilderness Outpost in daily retail operations and keep a pulse on the long-term goals of the department. This position will help ensure retail team members provide exceptional service to fellow team members and guests.

Requirements

• 3+ years experience in product-based retail operations.
• 1+ years experience in a leadership role.
• Knowledge of world class hospitality and guest service management.
• Strong verbal/written communication, interpersonal, and analytical skills.
• Must be proficient in all Microsoft Programs (Outlook, Excel, Teams).
• Valid State Driver’s License.

Nice To Haves

• Experience with Shopify preferred.

Responsibilities

• Passionate about creating a warm, welcoming, and professional demeanor when engaging with guests and team members.
• Engages with guests and staff in a friendly and meaningful way.
• Develops and leads seasonal team members by investing in them and helping them learn new skills.
• Support the Wilderness Outpost coffee shop/guest lounge as needed.
• Provide the highest level of customer service to guests/customers and team members.
• Create and maintain an organized and visually appealing environment to enhance the guest/customer experience.
• Ability to multi-task and prioritize day-to-day business needs.
• Partners with GM- Wilderness Outpost to communicate with merchants and vendors, as needed.
• Keeps GM- Wilderness Outpost fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt and corrective action can be taken when appropriate.
• Educates self, staff, and guests on merchandise and events on property.
• Fulfill, package, and ship online and in store orders with accuracy and in a timely manner.
• Assists in managing inventory and resolving any issues regarding damages or returns or Purchase Order discrepancies.
• Updates purchase orders in inventory management system.
• Partners to assist in providing thoughtful amenities and for groups and special events.
• Able to work independently.
• Owns tasks given by GM- Wilderness Outpost.
• Ability to work flexible hours and holidays.

Benefits

• Medical, Dental, Vision Insurance
• 401K with Employer Match
• Paid Time Off – 9 Floating Holidays and 15 Personal Days
• Career Development and Advancement Opportunities
• Life Insurance, Long Term, and Short-Term Disability
• Employee Assistance Program (5 free counseling sessions)
• Referral Bonus Program (Get paid $250 to recruit)
• Carpool Reimbursement ($5-$20/Day)
• Employee Discounts on Merchandise (30% on select items in our retail store)
• Employee Lunch Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed