Assistant Retail Manager - (Mountain View)

European Wax Center • Mountain View, CA

4d • $27 - $32 • Onsite

About The Position

European Wax Center is the nation's leading expert in body waxing, and our Mountain View center is hiring a full-time Assistant Salon Manager to help run day-to-day operations. If you've run a retail store, salon, spa, or restaurant floor and you're great at inventory, scheduling, and keeping a location organized — you can do this job. We'll teach you the rest.

Requirements

• 1+ years as an assistant manager, shift supervisor, key holder, or team lead — retail, salon, spa, or hospitality all count
• Strong organizational skills; you track details and follow through
• Comfortable with computers, POS systems, scheduling software, Excel, and email
• Full-time availability, 40 hours/week, including some evenings and weekends
• Growth mindset — you want to learn the business, not just work a shift

Nice To Haves

• No waxing or esthetics experience required.
• Zenoti, Mindbody, Booker, or When To Work a plus
• Experience with inventory management and staff scheduling strongly preferred

Responsibilities

• Own inventory: weekly counts, retail and back-bar stock levels, reorder timing, and monthly reconciliation
• Keep the stockroom organized, labeled, and stocked so the center never runs short
• Maintain retail merchandising and displays to brand standards, refreshed with each monthly promotion
• Set up the center monthly with correct signage, promotional materials, and front desk collateral
• Handle opening and closing procedures, cash handling, register reconciliation, and weekly bank deposits
• Build and publish weekly staff schedules; manage breaks, lunches, booking blocks, and room assignments
• Manage availability changes, time-off requests, and shift coverage
• Audit time punches and prepare accurate timecards for bi-weekly payroll
• Review daily sales reports for accuracy — correct checkout errors, open invoices, and duplicate transactions
• Follow up with guests on failed payment plans and outstanding balances
• Work the front desk with the team — check guests in and out, book appointments, sell memberships and retail, and hit your own sales goals
• Track new guest profiles and follow up after first visits to confirm satisfaction
• Support hiring, onboarding, and training for Guest Service Associates
• Resolve guest concerns professionally; respond to inquiries within 24–48 hours
• Plan team birthday and work anniversary celebrations

Benefits

• $27.00 per hour base
• Tiered performance bonus, up to $400 per pay period
• Paid bi-weekly — an average of up to $867/month, roughly $5/hour on top of base
• Paid time off and holidays
• Health insurance including vision coverage
• Retirement savings through CalSavers (Roth IRA)
• Free and discounted waxing services and retail products
• Paid training and a clear path into Center Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed