Assistant Retail Manager Spring Hill TN

Sun Tan City - STC Management Group, LLC•Spring Hill, TN

16h•$15 - $19•Onsite

About The Position

Sun Tan City is seeking motivated leaders to join their management team. The Assistant Salon Director is responsible for maintaining a high-energy, positive environment, demonstrating client-centric service behaviors, driving store performance, fostering superior client service, and maintaining operational excellence to meet or exceed productivity goals. This individual will manage and supervise Tanning Consultants, lead by example, and foster a sense of urgency to achieve objectives while holding the team accountable for an exceptional client experience. The role involves monitoring and managing daily salon operations, creating a client-centric experience, meeting personal sales expectations, maintaining a clean salon, establishing clear goals for team members, providing coaching and feedback, generating sales reports, maintaining inventory, assisting with revenue and expense control, and maintaining proper staffing levels. The position requires the ability to work nights, Saturdays, and Sundays, with reliable transportation to the bank. The work schedule is approximately 40-45 hours per week.

Requirements

Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills.
Ability to prioritize and delegate.
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Ability to work independently and alone during shifts as business needs require.

Nice To Haves

College education preferred, but not required.
Management and/or Sales experience preferred, but not required.

Responsibilities

Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
Has reliable ability and transportation to go to the bank as needed.
Applicant should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.