Assistant Restaurant Manager - MOHI Farm
About The Position
The Assistant Restaurant Manager helps oversee the restaurant’s daily operations, ensuring employees perform their responsibilities, are trained, and are held accountable. The role also helps manage special events, banquets, and reservations. The ideal candidate is an experienced leader in a guest-centric, fast-paced, high-volume restaurant who leads by example, supports the team wherever needed, represents the brand professionally, and communicates effectively at all levels. The position supports management across restaurant operations, finances, food safety, service, cleanliness, guest relations, security, staffing, and employee development. It helps ensure compliance with company standards and applicable laws, maintains a safe and welcoming environment, and supports consistent, high-quality foodservice and customer satisfaction.
Requirements
- At least 4 years of restaurant experience, including at least 2 years in a management position.
- Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
- Strong technology skills, including MS Word, Excel, MICROS, TOAST, and E-Time.
- Maintain a current California driver license and a satisfactory, safe driving record.
- Possess and maintain a current ServSafe Food Protection Managers Certificate.
- Ability to remain calm under pressure and resolve problems in a fast-paced environment.
- Maintain a neat, professional appearance; be well-groomed and well-spoken.
- Ability to work cohesively with co-workers and communicate tactfully with all employees.
Responsibilities
- Assist management with overseeing and managing all areas of the restaurant as needed.
- Follow company standards and service levels to minimize costs, including labor costs.
- Assist with financial and personnel/payroll administrative duties, including invoices and reporting, before they are approved by the AGM.
- Enforce sanitary food-handling practices, cleanliness, and maintenance of dining areas.
- Ensure consistent, high-quality foodservice and investigate and resolve food-quality and service complaints.
- Maintain a professional restaurant image, including cleanliness, uniforms, and appearance standards.
- Promote positive guest service, respond to complaints, and take appropriate steps to turn dissatisfied guests into return guests.
- Work with restaurant managers to meet customer-service standards and maintain customer satisfaction.
- Ensure compliance with operational standards, company policies, and federal, state, and local laws and ordinances.
- Ensure security procedures protect employees, guests, and company assets, and maintain a safe work and guest environment.
- Complete accident reports promptly and report injuries to the AGM promptly.
- Follow procedures to protect employees, customers, and company assets, including buildings, cash, equipment, and supplies.
- Enforce applicable labor laws.
- Direct employees on operational and procedural issues using established SOPs.
- Assist with interviewing applicants for non-exempt positions and conduct new-hire onboarding and orientations.
- Help maintain an accurate restaurant staffing plan, prepare schedules, and ensure staffing coverage for all shifts.
- Assist with training, recruiting, selecting, coaching, and counseling employees, and ensure new team members are properly oriented and trained.
- Ensure employees are scheduled for required 10-minute breaks and 30-minute meal breaks as necessary.
- Develop employees through ongoing feedback and clear performance expectations.
- Assist with implementing departmental policies, goals, objectives, and procedures.
- Perform all front-of-house functions within the restaurant.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
