Assistant Restaurant Manager
About The Position
The Assistant Restaurant Manager reports directly to the Restaurant Manager and assists with the responsibility of all aspects of the full-service restaurant, lounge, student meal plan, and in-room dining operations at The Blackwell Inn and Pfahl Conference Center; ensures efficient and consistent guest service and offering a memorable dining experience. Responsibilities include but are not limited to assisting with overall operations, student hiring, scheduling, payroll, maintenance of quality standards, training and performance management. This position supervises a large Ohio State University student staff and must possess organizational capabilities, creativity, flexibility and the commitment required to successfully manage the restaurant, lounge and in-room dining operations. Runs the operation profitably, being a hands-on manager ensuring full implementation of standards of service, cleanliness and condition, safety, sustainability and the highest levels of guest satisfaction. Handles guest complaints expeditiously to complete resolution. Works closely with the culinary team to exceed guest expectations throughout their experience. Flexible work hours to meet the demands of the operation; must be open to working all shifts-evenings, mornings, weekends, and holidays. Performs other duties as assigned.
Requirements
- High School diploma or GED.
- 4 years of work experience.
Nice To Haves
- Certification or vocational training.
- Associate degree in relevant field.
- 6 or more years of relevant experience.
Responsibilities
- Assists with the responsibility of all aspects of the full-service restaurant, lounge, student meal plan, and in-room dining operations at The Blackwell Inn and Pfahl Conference Center.
- Ensures efficient and consistent guest service and offering a memorable dining experience.
- Assists with overall operations, student hiring, scheduling, payroll, maintenance of quality standards, training and performance management.
- Supervises a large Ohio State University student staff.
- Manages the restaurant, lounge and in-room dining operations.
- Runs the operation profitably, being a hands-on manager.
- Ensures full implementation of standards of service, cleanliness and condition, safety, sustainability and the highest levels of guest satisfaction.
- Handles guest complaints expeditiously to complete resolution.
- Works closely with the culinary team to exceed guest expectations throughout their experience.
- Performs other duties as assigned.
Benefits
- Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
- Paid time off, including sick and vacation time and 11 holidays.
- State retirement plan or an alternative retirement plan, both with generous employer contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
