About The Position

The Assistant Restaurant Manager ("El/la Asistente de Gerente de Restaurante") supports the daily operations of The Grill’s front-of-house, working closely with the Restaurant Manager to lead the service team, uphold established standards, and deliver an exceptional dining experience. This position plays a key role in ensuring smooth execution of service, assisting in staff training and development, and reinforcing the resort’s commitment to Forbes Five-Star and AAA Five Diamond service. The role also provides consistent leadership presence to support daily operations and team performance.

Requirements

  • At least 2 years of relevant experience and/or training.
  • Availability to work on weekends and holidays is required.
  • Must be able to attain a valid San Diego County Food Handler certification upon hire.
  • RBS Certification required.
  • Ability to exemplify and always lead with a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
  • Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 40 lbs.

Nice To Haves

  • Prior experience in a high-volume, upscale restaurant environment preferred.
  • A combination of experience, education, and/or training may be substituted for either requirement.
  • Experience with POS systems (MICROS, Aloha, or similar), OpenTable, and Microsoft Office Suite is a plus.

Responsibilities

  • Oversee day-to-day restaurant operations with a focus on guest service, cleanliness, and team performance.
  • Ensure alignment with hotel policies and brand expectations.
  • Assist in meeting operational goals, including labor efficiency, quality assurance, and guest satisfaction metrics.
  • Liaises with other operating departments to guarantee quality of services rendered.
  • Maintains a house bank and conforms to established cash-handling procedures.
  • Recruit, train, and mentor front-of-house team members.
  • Conduct regular coaching sessions and assist in performance reviews.
  • Foster a positive, respectful work environment with high standards for service delivery.
  • Maintain a hands-on presence during service to guide execution and guest interactions.
  • Ensure prompt and effective resolution of guest concerns or service recovery needs.
  • Champion a culture of hospitality and personalized service.
  • Performs additional duties and responsibilities as directed by the leadership team.

Benefits

  • Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
  • Discounted Hotel Rooms for you, family and friends
  • Free Employee Parking and/or discounted MTS Pronto card
  • Free Meals & Refreshments during working shifts
  • Career advancement opportunities!
  • Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
  • Discounts on cell phone bills, shoes, gym memberships, and more!
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