Assistant Restaurant Manager | Full Time
About The Position
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Requirements
- 2 years of experience in Food and Beverage Supervision or Management role preferred.
- Must have the ability to manage deadlines.
- Understanding of Food and Beverage financials including cost and par controls is preferred.
- General knowledge of Microsoft Word, Excel, and PowerPoint.
- Must have a strong attention to detail as well as strong customer service skills.
- Must be Food Handler and TIPS certified.
- Must be able to work a flexible schedule including weekends and holidays.
Responsibilities
- Responsible for assigned shift and assisting in overall management of the department.
- Supervise and coordinate assigned shift.
- Assist in overall supervision of the department as outlined in the manager's job description.
- Check staff punctuality.
- Hold pre-meal meetings.
- Observe, teach, and correct staff’s service.
- Follow up on established training steps.
- Participate in interviewing new employees.
- Complete associates’ schedule by Tuesday in OnTrack.
- Conduct ATGT and submit date/time before each month end.
- Handle guest comments and complaints.
- Ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Monitor each guest’s experience.
- Stay on the floor during peak hours.
- Examine food preparation and beverage presentation.
- Handle any guest complaint.
- Monitor timely tray pick-up from guest floors.
- Complete environmental checklist for dining room.
- Spot check liquor pars.
- Order daily supplies.
- Maintain condition of dining room.
- Prepare maintenance requests and follow-up.
- Perform any other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
