Assist Restaurant Manger

Sage Hospitality•Charlotte, NC

4d•Onsite

About The Position

Our Golden Owl Tavern team is looking for an Assistant Restaurant Manager! The Tavern is located on the campus of UNC Charlotte, nestled inside the UNC Charlotte Marriott Hotel & Conference Center. The perfect candidate will be able to create one-of-a-kind welcomes and aide in creating memorable experiences like non other. Our desire is to create a place where individuals seek to go to not merely travel through. Our Golden Owl Tavern hosts southern hospitality with a new twist! from our one-of-a-kind dishes to craft cocktails we passionately strive to be the best and create excellence in everything we do. We are known best for being authentic, humble, innovative, and flexible operators driven to anticipate. Make your mark at the quintessential spot in the University City, a true landmark location. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong.

Requirements

Four-year college degree or equivalent education/experience.
Four to five years of employment in a related position with this company or other organization(s).
Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession.
This includes experiential knowledge required for management of people, complex problems and food and beverage management.
Ability to analyze activities or information and arrive at logical conclusions.
Requires supervisory/management communication skills.
Excellent communication skills due to telephone and face-to-face interaction with guests, corporate office and associates.
Good speaking skills for guest, corporate, vendor and associate interaction 100% of work day.
Written guest communication, administrative responsibilities and Human Resource responsibilities requires excellent reading and writing abilities 100% of the work day.

Responsibilities

Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.

Benefits

Opportunity to earn property incentives: upsell incentives, porterage, room service, and much more!
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.