Assistant Restaurant Leader

Raising Cane's • Lafayette, LA

6d • Onsite

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader with the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture. The role includes managing hourly crewmembers and supporting restaurant operations, customer service, cleanliness, and safety. The position works in a fast-paced kitchen and involves interacting with customers, working inside and outside in varied temperatures, and handling food products, common allergens, industrial equipment, and commercial cleaning products.

Requirements

• At least 3 years of restaurant or retail management experience.
• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Valid driver’s license.
• Detail-oriented and organized, with the ability to manage multiple changing priorities.
• Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
• Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.

Nice To Haves

• New restaurant opening experience preferred.
• Some college preferred.

Responsibilities

• Hire and terminate hourly, non-management crewmembers.
• Manage onboarding, status changes, and payroll processes for hourly crewmembers.
• Create crewmember work and training schedules.
• Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and other performance-management tasks.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Manage shifts in accordance with Raising Cane’s operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Deploy crewmembers during shifts.
• Provide exemplary customer service.
• Use the restaurant’s reward and recognition program for crewmembers.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Dependent care and healthcare flexible spending accounts
• Company-provided life and disability insurance
• Hospital indemnity, accident, and critical illness coverage
• 401(k) with employer match for employees age 21 and older
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition reimbursement
• Crewmember Assistance Program
• Pet insurance
• Weekly pay, except in some states where pay is bi-weekly
• Competitive pay and monthly bonus
• Paid time off and sick time
• Eight paid holidays a year
• Early closure for company events
• Casual work attire
• Perkspot Employee Discount Programs
• Monthly training incentive of $750

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED