Assistant Restaurant Leader

Raising Cane's • Columbia, MO

4d

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture. The role oversees hourly crewmember hiring, termination, onboarding, status changes, payroll, schedules, training, and performance management. It also includes acting as manager on duty, opening and closing the restaurant, managing cash accountability, leading shifts, providing customer service, and maintaining restaurant cleanliness and facility condition.

The work environment includes a fast-paced kitchen and customer interaction, with work both indoors and outdoors in varied temperatures. The job involves working around food products and common allergens, industrial equipment, and commercial cleaning products, and requires physical exertion such as walking, standing, lifting, and bending. Personal protective equipment is required for some activities.

Starting pay is $55,000 annually, plus a monthly training incentive of $750. Monthly incentives after training vary and are based on restaurant profitability. Pay depends on location, experience, and qualifications.

Requirements

• At least 3 years of restaurant or retail management experience.
• Must be at least 18 years old.
• High school diploma or equivalent.
• Valid driver’s license.
• Detail-oriented and organized, with the ability to manage multiple changing priorities.
• Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
• Ability to work effectively and efficiently independently and collaboratively.
• Ability to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
• Proficiency with technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly.
• Ability to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.

Nice To Haves

• New restaurant opening experience.
• Some college education.

Responsibilities

• Hire and terminate hourly, non-management crewmembers.
• Manage onboarding, status changes, and payroll for hourly crewmembers.
• Create crewmember work and training schedules.
• Manage hourly crewmember performance through development, coaching, redirective communication, documentation, and related performance-management tasks.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Execute shifts in accordance with operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Deploy crewmembers during shifts.
• Provide exemplary customer service.
• Use the reward and recognition program for restaurant crewmembers.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay, except in some states where pay is bi-weekly.
• Competitive pay and monthly bonus.
• Paid time off and sick time.
• Eight paid holidays a year.
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED