Assistant Restaurant Leader (Assistant General Manager)

Raising Cane's•Maplewood, MN

11h•$55,000 - $65,000

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture across all areas of restaurant operations. This role hires and terminates hourly, non-management crewmembers; oversees onboarding, status changes, payroll, scheduling, and performance management; and serves as manager on duty, including opening and closing the restaurant. The Assistant Restaurant Leader also manages cash handling and supports effective shift execution, customer service, team recognition, restaurant cleanliness, and facility upkeep. The position involves working in a fast-paced kitchen and interacting with customers. The work environment includes inside and outside work in varied temperatures, food products and common allergens, industrial equipment, and commercial cleaning products requiring personal protective equipment. The role requires extended physical activity, including walking, standing, lifting, and bending. The stated salary range is $55,000–$65,000, with a monthly training incentive of $750. Pay depends on location, experience, and qualifications. After training, monthly incentives vary and are based on restaurant profitability.

Requirements

At least 3 years of restaurant or retail management experience.
Must be at least 18 years old.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently both independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
Proficient in technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

New restaurant opening experience.
Some college education.

Responsibilities

Hire and terminate hourly, non-management crewmembers.
Manage onboarding, status changes, and payroll processes for hourly crewmembers.
Create crewmember work and training schedules.
Manage hourly crewmember performance through development, coaching, redirective communication, documentation, and other performance-management tasks.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shifts in accordance with Raising Cane’s operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during a shift.
Provide exemplary customer service.
Use the restaurant’s reward and recognition program for crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.