Assistant Residential Community Manager - St. Charles, IL

TLC Management Co. • Saint Charles, MO

1d • Onsite

About The Position

Join our vibrant team in St. Charles, IL, as an Assistant Residential Community Manager. If you are passionate about creating a welcoming community, you will play a key role in supporting daily operations, assisting with leasing, building strong resident relationships, and coordinating maintenance to ensure every resident enjoys a positive living experience. The pay range for this position is $22 to $26/hr. Pay is commensurate with experience, plus commissions and quarterly bonus eligibility.

Requirements

• At least three years of experience in a fast-paced residential community
• Knowledge of effective marketing, sales and closing techniques
• Experience with Yardi Voyager, Microsoft Office, and CRM systems
• Availability to work Tuesday through Saturday.

Responsibilities

• Assist the Community Manager with the day-to-day operations of the residential community.
• Support leasing activities, including showing units, processing applications, and preparing lease agreements
• Demonstrated initiative, strong organizational skills, and attention to detail
• Respond promptly and professionally to resident inquiries and concerns.
• Coordinate maintenance requests and follow up to ensure timely resolution.
• Coordinate resident move-ins and move-outs, including furniture delivery and pick up
• Help enforce community policies and procedures to maintain a safe and pleasant environment
• Assist with rent collection, account management, and the issuance of 5-day notices
• Maintain accurate records and prepare reports as needed
• Support community events and resident engagement initiatives.
• Comply with industry legal requirements related to all Fair Housing laws
• Perform other tasks as assigned by the Community Manager and the Vice President of Operations

Benefits

• Competitive Compensation
• Quarterly Bonus Eligibility
• Commission for new and renewal leases
• Medical, Dental and Vision Insurance
• Life, Critical Illness and Accident Insurance
• An HSA and an FSA
• Wellness Program
• Short-term disability insurance
• Employer-Paid Life Insurance Benefit
• Employer-Paid Long Term Disability Benefit
• Paid Vacation and PTO
• Thirteen (13) paid holidays
• Paid time off for your birthday and your work anniversary
• Two (2) volunteer days to support your favorite charitable organization(s)
• Paid maternity leave
• 401(k) with a generous employer match
• Employee Assistance Program
• Fun team building company outings
• Continuing Employee Education and Development
• Opportunity to Advance in your Career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed