Assistant Resident Manager, Live-In

The Skyline Group of Companies • Niagara Falls, ON

74d • Onsite

About The Position

The Assistant Resident Manager is responsible for daily operations of assigned apartment buildings, including building cleaning, administrative tasks, light maintenance, and providing great customer service to tenants.

Requirements

• High School diploma or relevant three (3) years’ experience in cleaning is required.
• Computer skills (Word, Excel, e-mail/web) are required.
• Ability to lift 50lbs, bend, push and pull as well as go up and down stairs.

Nice To Haves

• Knowledge of regional policies, industry standards; municipal by-laws; and Applicable provincial legislation (including Residential Tenancy Act, Building Codes including Fire Codes, the Occupational Health and Safety Act) is an asset.

Responsibilities

• Regularly clean and maintain building common areas, including sweeping, mopping, dusting, cleaning glass and chrome, stain treating carpets and spraying air freshener.
• Assist in unit cleaning after tenant move-out to ensure the unit is rent ready by cleaning floors, bathrooms, surfaces, and windows and ensuring the unit is rent ready.
• Complete outdoor seasonal cleaning such as raking grounds, caring for flower beds, snow shoveling and salting walkways, performing small repairs, and minor maintenance as needed.
• Empty garbage containers and clean around the garbage dumpsters as required.
• Assist with paperwork (applications, leases, move-in and move-out inspections), keep the rental office organized, help with rent collection and deposits, sending out tenant notices, and handle administrative tasks like emails, filing, and faxing.
• Assist in apartment building management by monitoring the phone, tracking rental inquiries and ensuring tenant satisfaction through good customer service.

Benefits

• We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities.
• We pride ourselves as an inclusive and empathetic employer.
• Our culture empowers staff at all levels to support and build vibrant communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED