Assistant Reservations Manager

Four Seasons • Boston, MA

2d • Onsite

About The Position

Assist the Reservations Manager with the execution of the Reservation Department’s policies and procedures and managing the daily operation. Oversee and participate in the activities of the Reservations Team, answer and direct phone calls in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Requirements

• Can work a flexible schedule that may include mornings, evenings, overnights, weekends, and holidays.

Responsibilities

• Assist the Reservations Manager with the execution of the Reservation Department’s policies and procedures and managing the daily operation.
• Oversee and participate in the activities of the Reservations Team.
• Answer and direct phone calls in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Benefits

• FREE Medical and Dental insurance for you and your eligible dependents.
• Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
• Complimentary room nights program.
• Complimentary meals at our employee cafeteria.
• 401k participation with company matching program.
• Complimentary Life insurance.
• Vacation & Paid Sick Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed