Assistant Research Scientist
About The Position
The Research Foundation for Mental Hygiene, Inc. (RFMH) is seeking a qualified candidate for a full-time Assistant Research Scientist, Grade 16 in The NYS Office of Mental Health. The ARS will support statewide public mental health quality improvement initiatives with the NYS OMH Office of Population Health and Evaluation (OPHE) Team. OPHE's Implementation Team facilitates several statewide quality improvement projects and clinical implementation efforts, including provision of training, technical assistance, and program evaluation for behavioral health providers across New York State. The goal of these projects is to foster data-driven quality improvement and clinical decision making to improve the safety, efficiency, and quality of mental health care in New York State. The Assistant Research Scientist will assist in outreach, project support, and technical assistance for Hospital and Community Connections. This is a statewide effort that aims to improve communication and collaboration between hospitals and outpatient/community providers when an individual is experiencing a behavioral health crisis. Hospital and Community Connections involve facilitating and planning the implementation process among regional stakeholder groups, including occasional travel throughout the state. In addition, the position assists the public health community in using the Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) application. PSYCKES is an award-winning web-based application designed to support quality improvement and clinical decision making and is currently in use by over 400 provider agencies in New York State as well as state agencies, county governments, health homes, and managed care organizations. Candidate must be highly organized individual with a strong attention to detail, relate well to a diverse group of project stakeholders, and have the ability to work both independently and as a part of a team. Candidate should also be able to travel, on occasion, to provider sites and in-person stakeholder.
Requirements
- Bachelor's degree and one year of professional research experience in an appropriate field or 30 graduate hours leading to an advanced degree in an appropriate field may be substituted for the required experience.
- One year of customer service experience
Nice To Haves
- Master's degree in psychology, sociology, social work, public health, or a related social science, clinical, or research field
- Two or more years of full-time work experience in any setting
- One year of experience in a health or mental health setting and/or with health or mental health services research
- Strong interest in and/or familiarity with front end applications and information technology systems
- Experience using online survey-making tools
- One year of experience maintaining databases
- Two years of customer service experience.
- One year of experience with all Microsoft Office applications, including Excel and PowerPoint.
Responsibilities
- Coordinate data collection activities including creating/modifying data collection instruments, e.g., online surveys and PDF forms.
- Establish and maintain systems for tracking and updating project materials.
- Develop tracking spreadsheets and monthly/quarterly progress reports using Microsoft Word and Excel.
- Draft and send project communications.
- Schedule in-person meetings/calls/provider interviews; support travel coordination; prepare meeting materials; take detailed minutes and notes; lead and facilitate meetings; synthesize meeting information for dissemination.
- Travel on occasion to provider sites and in-person stakeholder meetings.
- Qualitative and quantitative data analysis.
- Support the development of products to disseminate findings including PowerPoint presentations for conferences, written reports for internal and external (public) distribution, and manuscripts for publication.
- Provide support via phone and e-mail to project participants and PSYCKES users, including processing requests for information, investigating, and resolving reported issues, and updating tracking forms and managing databases, and participating in a weekly Service Now meeting to review tickets.
- Participate in quality testing for the PSYCKES application
- Attend defect review meetings, track defects, and communicate with members of the data analysis and programming team.
- Develop/update training materials, coordinate and lead trainings including presentation or breakout session facilitation
- Manage registration processes
Benefits
- Excellent Benefits Package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
