Assistant Relocation Project Manager

JLL•Chicago, IL

8h•Onsite

About The Position

The Assistant Relocation Project Manager is responsible for the successful outcome of move projects, ensuring customer satisfaction, effective move communication, and transparent reconciliation of all move-related costs. This role involves forecasting financial requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and implementing corrective actions to meet financial objectives. The position works in coordination with the Occupancy Planning Manager to guide the move team through all move activities and participates in initial customer meetings. A key aspect of this role is to act as a change agent by reviewing and initiating discussions about improving current processes, policies, and practices.

Requirements

College degree preferred, but not required.
At least 3 years of experience in a corporate environment.
Minimum 2 years of supervisory experience in a related field.
Proficiency in a range of information technology tools and platforms.
Strong analytical, organizational, and presentation skills.
Excellent written and verbal communication skills.
Must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience in relocation project management.
Experience with specific IT platforms used in occupancy planning or move management.

Responsibilities

Schedule and run pre-move meetings, providing timelines, strategy, and schedules.
Collaborate with supply chain and manage the Request for Proposal (RFP) process for move projects.
Schedule movers and alert security, providing necessary names for badging.
Schedule the disconnect and reconnect of computers, servers, printers, and phones.
Be on-site for all vendors and customers during the move.
Review completed moves and coordinate adjustments with vendors.
Submit service tickets for space cleaning, and ensure keys and chairs are at desks.
Schedule and conduct post-move meetings and activities.
Plan, budget, oversee, and document all aspects of assigned projects.
Provide welcome communications with information on the new location and site services.
Schedule vendors for scrap pickup, recycle or reuse excess furniture, and remove chairs.
Provide punch lists to vendors for any open items.
Coordinate the pickup of crates and/or boxes.
Clear contents of the origin location and prepare for subsequent group moves.
Create and maintain comprehensive project documentation.
Meet with administrators and team managers to discuss and guide them through move logistics, blocking, and details.
Define project scope in collaboration with senior management.
Update the move matrix, including customer information and technical requirements.
Assess cubicle conditions, order missing parts, and manage ergonomic changes.
Receive, compile, and scrub move lists for potential issues.
Review furniture layouts and determine locations for files and storage.
Ensure delivery of boxes, move labels, and post pin-ups, and distribute move instructions.
Determine mobile locations and prepare furniture for drop-in stations.
Manage, develop, and supervise a professional, friendly, creative, energetic, and detail-oriented team in delivering extraordinary events.
Provide excellent onboarding, training, and team-building experiences.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Participate in the individual performance management program and personal development planning for team members.
Align with the facilities leadership team and act in a managerial capacity for site-related matters.
Act as an ambassador for JLL, upholding the firm's core values of Teamwork, Ethics, and Excellence.