Assistant Registrar - Student Records Specialist

The Lake Erie College of Osteopathic Medicine•Erie, PA

11h

About The Position

The Assistant Registrar - Student Records Specialist is responsible for handling registration, maintaining the integrity of students’ personal information and academic records, and assisting with financial aid. This role participates in the implementation of student management programs, including testing programs with different student populations. The incumbent is also involved in commencement activities, providing resources on graduation and degree requirements. The Assistant Registrar interviews parents, faculty, and students with special requests related to admission and registration, and may hold counseling sessions with students during registration or throughout the academic year. Daily responsibilities include issuing transcripts, grades, clearing Social Security Number, verification of enrollment, loan deferments, insurance forms, and issuing background checks. Additionally, research duties may be performed through data entry and archiving files or transcripts.

Requirements

Effective communication skills, both written and verbal.
Knowledge of academic and student records terminology.
Publication, layout and critical thinking skills.
Ability to develop and implement procedures.
Demonstrable accuracy concerning daily work assignments.
Good public relations and marketing skills.
Ability to work effectively under pressure in a fast paced environment.
Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism.
Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile.
Organizational skills; must be accurate and attentive to detail.
Ability to maintain an established work schedule.
Assess and prioritize multiple tasks and demands.
Interpersonal skills to include tact and diplomacy.
Organizational and planning skills, including attention to detail and follow-through.
Strong computer literacy and accurate data entry skills.
Maintain confidentiality of work related information and materials.
Establish and maintain effective working relationships.
Knowledge of the protocols and procedures in Institutional education.
Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Flexibility to accept other duties needed/assigned for the department needs.
Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations.
Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM.
Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.

Nice To Haves

Previous educational or similar experience preferred.
Experience handling student records and working with Banner or similar educational software is highly preferred.

Responsibilities

Assist the registrar in managing the Registrar's office and maintaining student records.
Develop and administer operational policies and procedures relating to grade sheets and grade reports for final production and distribution.
Advise and consult with administration and management regarding problems associated with the Registrar's office.
Resolve problems regarding academic student records.
Serve on school committees as required or needed.
Assist with the organization of aspects of the office of the Registrar.
Assist with assessment processes.
Assist with aspects of financial aid.
Participate in the organization of LECOM ceremonials.
Participate in service unit goals setting and continuous improvement.
Provide administrative support to standing and ad hoc committees as required by the Registrar.
Establish and maintain effective working relationships.
Act with integrity, honesty and knowledge that promote the culture, values and mission of LECOM.
Maintain a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the overall department.
Maintain regular and punctual attendance.
Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction.
Participate in scholarly activity so to enrich and broaden the student learning experience.
Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach.
Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the Institution.