Assistant Registrar for Academic Records

Harrisburg University • Harrisburg, PA

2d • $52,000 - $60,000 • Onsite

About The Position

The Assistant Registrar for Academic Records is accountable for overseeing and managing processes related to student academic records, supervising three to four staff members, ensuring compliance with university policies and regulations, and providing support to faculty and staff.

Requirements

• Bachelor's degree required.
• Three to five years of successful leadership experience in a registration office.
• Excellent technical and computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
• Strong verbal and written communication skills, customer service, relationship building, and exceptional attention to detail.
• Ability to work independently, think ahead, multitask, meaningfully contribute to the leadership team and possess excellent time management and organizational skills.
• Sound understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
• Proficiency in Windows and Microsoft Office computer systems, knowledge of computer databases, and receptive to new technology.

Nice To Haves

• Master’s degree preferred.
• knowledge of the Jenzabar EX student information system is a plus.

Responsibilities

• Provide leadership and supervision of assigned team members, overseeing all training, professional development, and staff evaluation.
• Manage the processing of grade-related actions, including warning grades, change of grades, and incomplete grade forms, ensuring timely and accurate completion.
• Oversee student record actions, including undergraduate and graduate withdrawals, readmission approvals, and the exiting of students inactive for two semesters.
• Monitor and track student attendance across all programs and communicates grade and attendance due dates to faculty.
• Serve as a point of contact for staff inquiries about student issues, providing guidance and support.
• Develop and maintain records retention protocols and processes to ensure compliance and efficient record management.
• Manage the processes related to projects and internships.
• Maintain student data within Jenzabar, including review and updates for Esports students and UPMC program participants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager