Assistant Registrar, Athletic Evaluation

California State University, Long Beach • Long Beach, CA

11d • $5,675 - $6,195 • Onsite

About The Position

As the Assistant Registrar, Athletic Evaluation for Student Records, this position is responsible for the day-to-day administrative oversight of the processing of student-athlete academic records, including admissions, competition eligibility, compliance monitoring, and progress to degree. This role serves as the primary Enrollment Services contact and the campus subject matter expert on NCAA, Big West Conference, and other NCAA conference eligibility criteria and rules. The incumbent ensures compliance and reports any concerns or violations to the campus NCAA Compliance Officer in CSULB Athletics. Furthermore, the position provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life, utilizing a student-centered and equity-minded approach in all communication and service efforts.

Requirements

• Expert knowledge of admissions policies and procedures in the context of the student-athlete population.
• Expert knowledge of rules and regulations promulgated by both the NCAA and Big West conference regarding the eligibility of student-athletes to practice and compete.
• Demonstrated ability to supervise effectively, train, and manage staff.
• Demonstrated ability to work under pressure, balancing multiple priorities and deadlines.
• Knowledge of student information systems and academic advising and/or student records.
• Excellent analytical skills and experience troubleshooting and resolving complex system-related issues.
• Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development, implementation, and/or improvement of administrative policies, procedures, practices, and/or programs.
• Demonstrated ability to interpret and apply academic and administrative policies and procedures.
• Demonstrated ability to organize and plan multiple priorities and to carry out assignments without detailed instructions.
• Functional understanding of database structures, information systems, cloud-based systems and data extraction.
• Ability to analyze user needs and translate into appropriate complex rules in support of business processes.
• Able to learn new systems and feature updates quickly and translate to communications, tutorials, and documents that are applicable and easy to understand for campus users, especially advising and support staff.
• Excellent communication skills, both verbal and written.
• Demonstrated ability to create and deliver effective software and program documentation, communication, and training materials, both online and in person.
• Communicates with the University community in a civil manner.
• Demonstrated ability to communicate and to establish and maintain successful working relationships with Enrollment Services leadership, peers, faculty and students within a diverse campus community.
• Demonstrated ability to establish and maintain effective working relationships within and outside the Beach.
• Community and service as a liaison to Department of Athletics.
• Ability to make independent decisions and exercise sound judgment.
• Maintains a safe work environment.
• Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision.
• Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and three years of professional experience in one of the student services program areas required.

Nice To Haves

• Knowledge of and ability to use: MS Word, MS PowerPoint, MS Excel, Camtasia Studio, Visio, Service Now software.

Responsibilities

• Day to day administrative oversight of processing of student-athlete academic records, including but not limited to admissions, competition eligibility, compliance monitoring, and progress to degree. Serves as primary Enrollment Services contact and campus subject matter expert on NCAA, Big West Conference, and other NCAA conference eligibility criteria and rules, ensures compliance and reports any concerns or violations to campus NCAA Compliance Officer in CSULB Athletics.
• Maintenance, implementation, configuration, updating, testing, and overall support of Athletics module student information systems.
• Plans, organizes, and manages the work of the (2) Evaluator I staff assigned to the student-athlete admissions and eligibility support functions, including oversight of Club Sports eligibility processing.

Benefits

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level