Assistant Recruitment Manager

State of Maryland • Baltimore City, MD

1d • Onsite

About The Position

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today! The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release. As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union. GRADE 18 LOCATION OF POSITION Baltimore City 6776 Reisterstown Road Baltimore, MD 21215 (Headquarters) POSITION DUTIES The main purpose of this position is to oversee the recruitment activities for the Department of Public Safety and Correctional Services. The incumbent manages the full perform a nce recruitment processes for all hiring authorities of the Department of Public Safety and Correctional Services (DPSCS) including initiating the request to fill vacancies and managing the interview and hiring process. The incumbent also works directly with other HR Units (e.g. Employee Services, Background Investigation, Employee Relations and The Office of Employment Opportunity). Other responsibilities include supervising and coordinating test administration, job fair participation and other public employment recruitment efforts. The incumbent executes the recruitment and examination and retention activities related to the creation of official eligibility lists for the entire agency. The incumbent is responsible for the generation of and/or delegation of assignments for providing statistical reports for recruitment and testing and other recruitment related activities with a focus on non-correctional positions. Ensures that the Agency follows the provisions of the State Personnel and Pensions Article, the Fair Labor Standards Act, the Americans with Disabilities Act, Code of Maryland Regulations-Title 17, equal employment opportunity laws and related State HR policies, rules and regulations practices as it relates to the recruitment and promotion of internal DPSCS employees and external candidates. Serves as the subject matter expert for all recruitment and retention activities involving mandated positions such as Correctional Officers including the Dietary and Maintenance series. Establishes procedures and methods for conducting recruitments and examinations for all agency classifications to ensure that sufficient pools of qualified applicants are available for filling vacancies. Establishes and manages statistical metrics for success of hiring events and marketing strategies including engagement and hiring tracking. Oversees all activities for the field recruitment team. Plans and coordinates all hiring events for the Department in collaboration with State agencies, local government, and community partners. Ensures that all appointments are made in compliance with the appropriate laws and regulations and resolves appeals/ grievances. Promotes the development of retention strategies and statistical data collection by implementing strategies as they relate to recruitment, examination and retention. Provides and ensures that the recruitment staff performs optimal customer service to both internal and external sources and professionally represents the Agency in all areas of presentation. This includes employee communication skills, appearance, behavior and knowledge of information. Provides training, guidance and technical assistance and law interpretation to Appointing Authorities, Agency Heads, Program Managers and agency HR Officers regarding recruitment, examination and retention in accordance with the State Personnel Pension Article and COMAR. Develops, reviews, revises, and validates new examinations (multiple-choice, complex ratings of training and experience including qualifications, supplemental and oral exams). Develops, reviews, and revises current exams/ tests for compliance with standard HR testing practices. Coordinates the administration, scoring and validation of tests in consultation with DBM. Manages HR Recruitment Supervisors in planning and directing the work flow of the Unit. Supervises employees in the assignment of permanent and temporary duties and tasks. They approve leave and otherwise schedule workload, training, counseling and discipline as required. They monitor work and ensure its efficient completion and compliance with policy, procedure and practices; interviewing and hiring of staff persons; and the implementation of the Performance Planning and Evaluation Process in accordance with MD State policy. Supervises the HR team to ensure that they are actively seeking the most qualified candidates to fill vacant DPSCS positions, including overseeing and approving the advertising resources utilized by the Recruiters. Resolves problems, complaints, complications, or special requests arising from client/customer dissatisfaction.

Requirements

• Eight years of experience, four years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional experience in HR management work in the areas of recruitment and selection, classification, salary administration, employee relations, test development and validation or as a generalist.
• Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and four years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.
• Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, business administration, public administration, statistics, tests and measurements, psychology or a related field for up to six years of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.

Nice To Haves

• Experience managing high-volume HR operations efficiently while ensuring compliance and service delivery standards.
• Experience supervising recruitment staff in a public sector, government sector, or public safety sector.

Responsibilities

• Oversee the recruitment activities for the Department of Public Safety and Correctional Services.
• Manage the full performance recruitment processes for all hiring authorities of the Department of Public Safety and Correctional Services (DPSCS) including initiating the request to fill vacancies and managing the interview and hiring process.
• Work directly with other HR Units (e.g. Employee Services, Background Investigation, Employee Relations and The Office of Employment Opportunity).
• Supervise and coordinate test administration, job fair participation and other public employment recruitment efforts.
• Execute the recruitment and examination and retention activities related to the creation of official eligibility lists for the entire agency.
• Responsible for the generation of and/or delegation of assignments for providing statistical reports for recruitment and testing and other recruitment related activities with a focus on non-correctional positions.
• Ensure that the Agency follows the provisions of the State Personnel and Pensions Article, the Fair Labor Standards Act, the Americans with Disabilities Act, Code of Maryland Regulations-Title 17, equal employment opportunity laws and related State HR policies, rules and regulations practices as it relates to the recruitment and promotion of internal DPSCS employees and external candidates.
• Serve as the subject matter expert for all recruitment and retention activities involving mandated positions such as Correctional Officers including the Dietary and Maintenance series.
• Establish procedures and methods for conducting recruitments and examinations for all agency classifications to ensure that sufficient pools of qualified applicants are available for filling vacancies.
• Establish and manage statistical metrics for success of hiring events and marketing strategies including engagement and hiring tracking.
• Oversee all activities for the field recruitment team.
• Plan and coordinate all hiring events for the Department in collaboration with State agencies, local government, and community partners.
• Ensure that all appointments are made in compliance with the appropriate laws and regulations and resolves appeals/ grievances.
• Promote the development of retention strategies and statistical data collection by implementing strategies as they relate to recruitment, examination and retention.
• Provide and ensures that the recruitment staff performs optimal customer service to both internal and external sources and professionally represents the Agency in all areas of presentation. This includes employee communication skills, appearance, behavior and knowledge of information.
• Provide training, guidance and technical assistance and law interpretation to Appointing Authorities, Agency Heads, Program Managers and agency HR Officers regarding recruitment, examination and retention in accordance with the State Personnel Pension Article and COMAR.
• Develop, review, revise, and validates new examinations (multiple-choice, complex ratings of training and experience including qualifications, supplemental and oral exams).
• Develop, review, and revises current exams/ tests for compliance with standard HR testing practices.
• Coordinate the administration, scoring and validation of tests in consultation with DBM.
• Manage HR Recruitment Supervisors in planning and directing the work flow of the Unit.
• Supervise employees in the assignment of permanent and temporary duties and tasks. They approve leave and otherwise schedule workload, training, counseling and discipline as required. They monitor work and ensure its efficient completion and compliance with policy, procedure and practices; interviewing and hiring of staff persons; and the implementation of the Performance Planning and Evaluation Process in accordance with MD State policy.
• Supervise the HR team to ensure that they are actively seeking the most qualified candidates to fill vacant DPSCS positions, including overseeing and approving the advertising resources utilized by the Recruiters.
• Resolve problems, complaints, complications, or special requests arising from client/customer dissatisfaction.

Benefits

• health insurance, dental, and vision plans offered at a low cost
• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

What This Job Offers

• Job Type: Full-time
• Career Level: Manager