Assistant Reconditioning Manager

Ever Cars•San Francisco, CA

13d•Onsite

About The Position

Ever is building the future of auto retail with an AI-native platform focused on electric vehicles. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. You will run the floor day-to-day under the Reconditioning Manager: keep units moving through the pipeline, hold the quality bar, and coach the technicians doing the work. This is an execution role, not a design-the-system role. You take the workflow and standards the Recon Manager builds and make sure they hold up in real time, shift after shift, and you flag what's not working so the system gets better.

Requirements

2+ years in a supervisory or lead role in automotive, recon, or lean manufacturing environments
Comfortable running a floor day-to-day, not just working a bay
Experience coaching frontline technicians; you know the difference between managing and coaching
Working knowledge of lean principles (5S, kaizen, WIP limits) and eagerness to run kaizen events
Comfortable using data and dashboards to make same-day calls, not just to report on them
Valid driver's license with a clean record
Ability to work a flexible schedule including weekends during launch phase
Knowledge of dealership management systems and inventory software.
Ability to analyze operational KPIs and production reports.

Nice To Haves

Understanding of EV systems and high-voltage safety preferred.
Lean/Six Sigma experience is a plus.

Responsibilities

Run day-to-day floor operations for your shift or zone; hit the throughput, quality, and cost targets the Recon Manager sets
Hold the quality standard on every unit before it moves to the next stage
Directly supervise and coach technicians on the floor; be the first point of contact for questions, blockers, and callouts
Execute SOPs as written; flag gaps or inconsistencies back to the Recon Manager instead of freelancing fixes
Step in for the Recon Manager on floor coverage, scheduling, and vendor coordination when they're out
Run daily standups and shift handoffs so the team knows the priorities for the day
Support root-cause problem-solving on defects and delays; don't just patch and move a unit along
Enforce health, safety, and compliance standards on the floor without exception
Track the active work queue for your shift or zone; know what every unit is waiting on
Hold WIP limits per stage and flag to the Recon Manager the moment a stage starts backing up
Complete accurate handoff documentation at every pipeline stage (ingress, inspect, repair, detail, photo)
Escalate stalled units and vendor SLA misses same-day, not at the next check-in
Onboard new technicians using the certification path the Recon Manager builds
Give real-time, competency-based feedback on the floor, not just at review time
Identify skill gaps and close them with targeted coaching, or escalate to the Recon Manager for structured training
Support service advisors on documentation standards, communication, and handoff ownership
Recognize good work publicly and address gaps directly and promptly