Assistant Quality Control Manager - Supply Chain

Walmart•Winter Haven, FL

13d•Onsite

About The Position

This role is responsible for ensuring quality control within the supply chain, focusing on product deliveries, stored products, and food safety. The position involves auditing, maintaining inventory quality, identifying deviations, and coaching personnel on quality inspection tools and equipment. A key aspect is adherence to food safety policies, including cold chain management and sanitary food handling practices. The role also contributes to business process improvement, leveraging data literacy and digital tools to enhance operations. Additionally, it involves managing ripening processes for produce and ensuring operational excellence through adherence to Standard Operating Procedures and regulatory requirements. The position emphasizes respect for individuals, acting with integrity, serving customers, and striving for excellence.

Requirements

Bachelor’s degree in Agriculture, Agronomy, Food Science, or related field OR 2 years’ experience in food manufacturing or production quality control/assurance, food safety or related field.
Possess knowledge of Stakeholder identification and mapping, stakeholder analysis, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools and methods, fluency in many specialized business vernaculars.
Possess knowledge of auditing and reporting requirements, maintaining inventory quality including food for storing and processing.
Possess knowledge of Cold Chain Policies, Sanitary and Safe Food Handling Practices, personal protective equipment policies.
Possess knowledge of Process improvement techniques and methodologies, change management principles, process analysis processes.
Possess knowledge of Verbal/Nonverbal behaviors, application and allocation of Business Communication styles/techniques in ambiguous and challenging situations, emotional intelligence, situational awareness, communication channels/mediums, interpersonal skills, and universal relationship building with ability to connect unconnected parties, influencing styles.
Possess Knowledge of Data collection modes, techniques and tools, data analytics/visualization tools and techniques, existing and upcoming digital applications, technology innovation trends, industry benchmarks, data quality governance.
Possess knowledge of regulatory and reporting requirements, Warehouse Key Performance Indicators, warehouse equipment maintenance procedures, basic warehouse activities.
Possess knowledge of regulatory and reporting requirements, data auditing processes, data retention policies.
Possess knowledge of Fruit ripening processes, color variation guidelines, various produce product quality ordering and scheduling procedures, proper produce handling procedures.
Possess knowledge of regulatory and reporting requirements, Standard Operating Procedure documentation, key functional roles within department.

Nice To Haves

Data Analysis
Fruit ripening experience

Responsibilities

Partnership and Collaboration: Builds and maintains effective internal and external partnerships, influences outcomes, communicates shared goals, identifies and addresses partner needs, and educates them on value creation. Communicates with cross-functional teams to solve shared problems cooperatively. Identifies how changes in business strategy impact talent and recruiting strategy. Consults regularly with leaders of business units to advise on strategic decisions. Proactively brings ideas and solutions to the business and team members.
Quality Control: Participates in audits of product deliveries and stored products. Understands and utilizes all tools for maintaining audit information, sharing best practices. Employs basic quality control techniques in food testing and other practices. Identifies potential cold chain deviations and opportunities. Handles actual or potential quality problems with raw materials. Performs quality control activities according to organizational standards/requirements. Demonstrates understanding of the effects of time and temperature on product quality. Coaches personnel on how to use tools and equipment for quality inspection.
Food Safety: Monitors and controls potential food handling hazards such as cold chain management and cross-contamination. Ensures team members wear appropriate personal protective equipment. Ensures proper food handling practices. Informs others about factors that may impact safe food handling processes. Assures that all equipment and work areas are sanitary. Follows ServSafe standards, food handling policies, and applicable laws and regulations.
Business Process Improvement: Participates in defining organizational strategic goals and purposes. Analyzes business processes, identifies alternative solutions to outdated processes, and assesses their feasibility. Establishes requirements for substantial changes in the overall mission, roles, responsibilities, and processes necessary for business improvements. Evaluates financial, cultural, technological, and other factors. Recommends innovative approaches using advanced technology. Works to overcome resistance to Business Process Improvement.
Influential Communication: Leads discussions with varying viewpoints confidently. Presents to and influences audiences across divisions using appropriate frameworks/tools. Leverages fact-based data and analytics from multiple finance and business domains to build a cohesive narrative, form an argument, organize thoughts, and present clearly. Demonstrates superior decision and coordination skills when faced with conflicting or ambiguous inputs. Acts as a trusted advisor to business partners, influencing them to act as needed. Provides respectful, effective, timely feedback and utilizes feedback to make changes.
Data & Digital Literacy: Delineates problems, leverages data to determine root causes, and applies information to find solutions. Ensures data quality and organization, processes information for analysis. Defines benchmarks and quality rules for key data assets. Participates in the feedback loop between data intake and insights, continually working on improving the data collection process. Identifies and proposes ways to automate and/or improve existing processes with technology. Demonstrates a working knowledge of Data Science techniques and their applications. Consumes existing data/reports and uses them for business decisions.
Warehouse Management: Performs basic warehousing activities such as receiving, putting away, picking, packing, and shipping merchandise. Collects and translates business requirements for warehouse management systems specifications. Assists in implementing mechanization approaches and techniques in a distribution center. Analyzes and documents key performance indicators of warehouse management. Maintains warehouse equipment and facilities.
Documentation and Data Collection: Evaluates best practices of data gathering, record maintenance, and documentation within the industry. Advises on advanced data gathering and record maintenance. Evaluates the pros and cons of various audit data analysis methods. Teaches others how to review and interpret report and logged data. Implements procedures and policies for record maintenance. Oversees data gathering and documentation within the area of work.
Ripening: Manages the conditioning and ripening of bananas, avocados, pears, and other produce that needs ripening. Forecasts demand for fruit to ensure desired color and maturity upon arrival. Orders and schedules inbound and outbound delivery of ripening produce. Educates distribution center and store associates on proper handling procedures. Recognizes the climatic and geographical effects on fruits and vegetables and related ripening criteria.
Operational Excellence: Evaluates relevant industry practices from an operations perspective and works accordingly. Works to resolve obstacles to goals of several organizational functions. Advises others to carry out responsibilities based on understanding of key organizational functions. Designs awareness programs for multi- and cross-functional issues of the regulatory environment. Facilitates interrelationships between major functions and subfunctions. Recommends efficiencies in operational functions and One Best Way documentation. Monitors organizational adherence to policies and procedures. Facilitates communications across departments for a smooth workflow. Applies regulatory programs as needed. Provides recommendations and solutions to existing and potential legal or regulatory problems.
Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance. Models Walmart values. Holds oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies EDLP and EDLC business models. Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.