Assistant Property Readiness Coordinator (Entry Level)

Real Property Management Pros • Arlington, VA

91d • $18 - $25 • Hybrid

About The Position

Ready to create exceptional experiences for Residents while diving into the world of single-family property management? Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service. This role offers hands-on training, local expertise with national support, and a focus on a positive resident experience within a collaborative environment.

Requirements

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer-facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks in accordance with local regulations.
• Customer-Focused: Genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.
• Detail-Oriented: Notice the small things that make a big difference in property condition evaluations and make-ready processes.
• Organized & Flexible: Can juggle multiple tasks, re-prioritize as needed, and keep projects running on time.
• A Clear Communicator: Can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.
• Tech-Savvy: Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.
• Locally Based: Live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
• Interest in Real Estate: Whether exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), eager to learn about single-family property management.

Responsibilities

• Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
• Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.
• Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.
• Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
• Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.
• Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
• Provide concierge-level service by educating Investors on property statuses and potential upgrades.
• Accurately document all interactions and property details in our software systems.
• Keep digital and physical records updated for compliance and accountability.

Benefits

• Hands-On Training
• Local Expertise, National Support
• Positive Resident Experience
• Collaborative Environment
• Hourly Rate: $18–$25/hr (commensurate with experience)
• Performance Bonuses: Potential additional earnings based on team and NPS performance (not guaranteed).
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure
• Mileage Reimbursement: For field visits and errands
• Professional Growth: Internal promotions—learn single-family property management from the ground up and chart a path to higher-level roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED