Assistant Property Manager

CHILDRESS KLEIN PROPERTIES INC•Charlotte, NC

2d•Onsite

About The Position

At Childress Klein, we're reimagining the world of real estate. Together, we collaborate with our clients, investors, and the communities we serve to create cutting-edge environments that foster connection, intelligence, and prosperity. We're acutely aware of the impact our developments have on cities, which is why we're committed to giving back through charitable initiatives and implementing sustainable solutions that empower both our clients and communities to be more resourceful, resilient, and regenerative. When you join our team, you're embraced by a culture that values dedication, effective communication, and inclusivity. We go the extra mile to invest in our employees' growth, offering a multitude of personal and professional development opportunities. This isn't just a job—it's the start of a flourishing career. It's no wonder we were honored with the title of being one of Charlotte's Best Places to Work in 2022! The Assistant Property Manager will assist the Property Manager in the management and supervision of property management services for 301 College Center. The main areas of responsibility will be day to day oversight and support of all property management, property administration and tenant service requests including supervision of third-party service vendors providing commercial property management services.

Requirements

A bachelor’s degree in real estate, business, construction, or a related field from an accredited college or university.
One to five years of professional commercial real estate experience, preferably in a commercial real estate management environment.
Excellent communication skills, both verbal and written.
Strong teamwork skills.
Ability to effectively communicate with superiors, vendors, tenants, various property management personnel and the public.
Ability to read, write, analyze, and interpret contracts, leases, construction drawings, financial reports, and legal documents.
Ability to resolve conflict, negotiate business agreements, and enforce existing agreements without disrupting customer/client relationships.
High degree of proficiency in computer technology and applications typically used in real estate management.
High degree of problem solving and analytical skills combined with superior judgment and common sense.
Ability to manage multiple projects and duties.

Nice To Haves

RPA or CPM designation
LEED Accredited Professional (AP) or Green Associate (GA)
North Carolina Real Estate Broker’s license
Membership in BOMA or IREM is encouraged.
Candidates are not required to possess such credentials as a condition of hire but must be willing to pursue these as part of the training required for the position.

Responsibilities

Assist the Property Manager in the day-to-day supervision and administration of service vendors including janitorial services, elevator and escalator systems, interior and exterior stone; metal and wood maintenance, waste management and recycling programs, pest control, and interior and exterior landscaping.
Manage contract workflows, prepare and coordinate documents, and launch and usher through Sharepoint workflows for various agreements.
Monitor the scope and terms of all service contracts to ensure agreements are current and reflect actual practices.
Assist in the reporting, communication, and documentation of all insurance claims, maintain shared folders on Sharepoint for each incident, and track Incident Reports/End of Shift Reports.
Supervise Property Management Assistant in collecting accurate and current Certificates of Insurance from vendors and tenants.
Conduct daily inspections of primary common areas and quarterly building inspections of common areas, Amenity Center, parking garage, roof, loading dock and vacant floors.
Record inspection results in Angus inspections module and coordinate team and vendor efforts to remedy all deficiencies.
Submit work order requests for any deficiencies observed during routine and one-off inspections and follow up on work orders as needed to verify completion.
Review Work Order reports at the end of business day and check on any outstanding items to ensure compliance and client satisfaction.
Assist Property Manager or Senior Property Manager as directed in project management, building construction projects, and tenant upfits, including weekly CAWR access for GC, fire system impairment coordination, project cost tracking, submittals tracking and building standards compliance.
Maintain proper documentation of all construction activity, including construction drawings, tenant correspondence, contracts, and related purchase orders, permits and certificates of occupancy.
Manage paper files, including current and archived leasing files, project files, and building drawings.
Assist the Property Manager as directed in their role as SharePoint Site Administrator.
Assist in the preparation of building operating expense budget and capital budget.
Serve as coder in the accounts payable/receivable processing to include the creation of purchase orders, ensure proper coding of purchase orders, and monitor budget variances.
Adhere to all deadlines and accounting principles.
Assist in monthly budget variance analysis and forecasting duties.
Assist with accounts payable process in accordance with divisional and corporate guidelines.
Serve as main point of contact for any requests or questions by tenants related to Building Amenity Center.
Proactively inspect tenant and common areas to ensure highest quality of service delivery by PM team; serve as point person to resolve all requests and complaints as quickly as possible.
Coordinate special event requests with third parties for use of the Exterior Plaza, originate event-specific license and indemnity agreements, convey rules and regulations of event to host, and communicate event details with the 301CSC Team.
Assist the leasing team, when directed by the Property Manager, in marketing the property to prospective tenants.
Assist with the review, interpretation, and enforcement of tenant leases.
Read all leases to understand specific obligations of the landlord and each tenant.
Assist the Accounting Department as needed, by checking lease terms as reflected in rent roll and Accounts Receivable, and with the collection and review of Certificates of Insurance.
Assist Accounting Department in keeping all stacking plans current and accurate.
Establish and maintain relationship with primary tenant contacts and work to resolve complaints as needed.
Participate, and take lead as directed, on tenant relations activities, events, information flyers and meetings as needed.
Coordinate with other building departments including Engineering, Administration, Accounting, Security, and Parking to ensure information is shared and activities are properly coordinated.