Assistant Property Manager

Riverstone Communities•Homestead, FL

2d•Onsite

About The Position

The Assistant Property Manager position at Boardwalk RV and Mobile Home Resort in Homestead, FL, offers an opportunity to contribute to community improvement and resident enrichment. The role is designed for individuals who excel at managing relationships, thrive on sharing ideas, and are ready to make a meaningful impact. The company, Riverstone Communities, fosters an inclusive culture with opportunities for involvement in committees, training teams, and town halls, promoting an open-door policy for feedback and a commitment to growth and diversity. This role is integral to enriching the lives of residents and team members within the community.

Requirements

Bilingual in Spanish
1-2 years of experience of administrative work working in an office setting
1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.

Nice To Haves

Specific property management experience preferred

Responsibilities

Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
Maintain the property office to required standards and ensure general office work is completed to deadline
Perform prompt follow-up and follow-through on prospects and applicants
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Assumes leadership role of the property in the absence of the Property Manager
Other duties as qualified and trained to do so

Benefits

Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
11 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO) and Wellness PTO
Maternity/Paternity Leave
A schedule that is flexible to your needs and the needs of the property
Ongoing training and internal growth opportunities
The ability to provide feedback in many different forms to many different people
A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.