Assistant Property Manager - Roswell, GA

Pegasus Residential•Alpharetta, GA

6h•Onsite

About The Position

This role is responsible for assisting the community manager with daily operational and administrative responsibilities. Key duties include managing resident accounts, monitoring delinquency, handling lease renewals, assisting with financial reporting, and ensuring compliance with company policies and Fair Housing requirements. The Assistant Property Manager will also support the leasing and maintenance teams and maintain accurate resident files and documentation.

Requirements

Minimum 3 years of multifamily property management experience preferred
Previous assistant manager or similar property management experience strongly preferred
Strong experience with resident account management, collections, delinquency, and lease administration
Working knowledge of multifamily accounting and property financials
Strong written and verbal communication skills
Excellent organization and attention to detail
Ability to prioritize multiple responsibilities and meet deadlines
Strong problem-solving and conflict-resolution skills
Ability to receive direction and feedback professionally and implement changes when needed
Demonstrated ability to work collaboratively within an onsite team
Knowledge of Fair Housing requirements and multifamily industry practices

Nice To Haves

Bilingual Spanish/English skills preferred

Responsibilities

Manage resident accounts, including balances, payments, adjustments, and account reconciliation
Monitor delinquency and complete consistent collection follow-up
Prepare late notices, payment demands, legal documentation, and eviction-related paperwork as required
Maintain accurate documentation of collection activity and resident communications
Assist with monthly financial reporting and research account discrepancies as needed
Manage lease renewals, renewal documentation, and resident retention efforts
Review move-in and move-out documentation for accuracy and completeness
Assist with final account statements, charges, credits, and deposit dispositions
Respond to resident account questions and resolve concerns professionally and timely
Maintain accurate resident files, records, and documentation
Assist with lease administration and ensure documentation complies with company policies and Fair Housing requirements
Support the community manager with daily operational and administrative responsibilities
Assist with invoice processing, vendor documentation, and other property-level financial responsibilities
Review reports and follow up on outstanding operational items
Maintain appropriate confidentiality when handling resident, employee, and financial information
Communicate professionally with residents, prospects, vendors, coworkers, and leadership
Work collaboratively with the leasing and maintenance teams to support overall community performance
Maintain clear ownership of assigned responsibilities while supporting the team when additional assistance is needed
Follow established communication, escalation, and approval procedures
Demonstrate sound judgment when handling resident concerns and sensitive situations
Meet established deadlines and maintain organized records
Participate in property inspections, resident events, and other community initiatives as needed
Assist the community manager with additional duties necessary to support the property's operational and financial goals