Assistant Property Manager

MJW Investments • Vancouver, WA

27d • Hybrid

About The Position

MJW Investments is seeking an enthusiastic, organized, and service-driven Assistant Property Manager to support the day-to-day operations of a multifamily portfolio totaling approximately 210 units across multiple communities in Vancouver, Washington. This is not just a desk position. We’re looking for someone who thrives in a fast-paced, collaborative environment and takes pride in resident experience, operational support, and maintaining well-managed communities. The ideal candidate enjoys working with people, can pivot quickly when priorities change, and understands the importance of professionalism, urgency, and follow-through. The Assistant Property Manager serves as a key support partner to the Property Manager and onsite teams by assisting with leasing activity, resident relations, rent collection, compliance, administrative operations, and overall property performance.

Requirements

• Minimum of two years of experience in multifamily property management or a similar industry.
• Strong tenant relations skills with a proven track record in resident retention and lease compliance.
• Experience leading teams and optimizing property operations.
• Proficiency in property management software (Yardi or similar preferred).
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in business, Property Management, or a related field.

Responsibilities

• Foster positive relationships with prospective and current residents
• Provide exceptional customer service and professional communication
• Assist with resident retention initiatives and resident events
• Address resident concerns promptly and escalate issues when appropriate
• Assist with move-in and move-out processes
• Conduct quality assurance follow-ups on completed work orders
• Help reduce resident turnover by identifying concerns and assisting with resolution efforts
• Assist with full-cycle leasing activities including tours, applications, screening, lease preparation, and move-ins
• Advertise and promote the property through approved marketing channels
• Utilize Yardi Voyager, CRM systems, and other property management software for lead tracking and operational tasks
• Ensure compliance with renter’s insurance requirements
• Maintain accurate resident files and documentation
• Support the Property Manager with daily administrative operations
• Attend training and development seminars as assigned
• Assist with rent collection and delinquency follow-up
• Support occupancy goals and leasing performance initiatives
• Assist the Property Manager with vendor invoice processing and follow-up
• Support invoice tracking, purchase orders, and general operational organization
• Coordinate with maintenance teams regarding work order follow-up and apartment readiness
• Assist with monitoring property appearance and curb appeal
• Help ensure compliance with company policies, Fair Housing regulations, and landlord-tenant laws
• Work collaboratively with onsite teams, centralized support teams, vendors, and leadership
• Communicate effectively with the Property Manager regarding operational concerns and resident matters
• Adapt to changing priorities and support multiple properties as needed
• Assist with special projects and additional duties assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level