Assistant Manager

GSF Properties•Fresno, CA

22h•$24 - $26•Onsite

About The Position

GSF Properties Inc. is seeking an Assistant Property Manager to join our team in Fresno, CA. This role supports a 376-unit conventional multifamily community and works closely with the Community Manager to ensure smooth daily operations and a high level of resident satisfaction. In this role, you will assist in managing all aspects of the community, including leasing activities, resident relations, service request coordination, and overall customer service. Responsibilities also include handling resident inquiries, concerns, and complaints in a timely and professional manner. The ideal candidate is detail-oriented, well-organized, and experienced in multifamily property management.

Requirements

1+ year of property management or related experience
Experience with leasing and resident support
Strong customer service and communication skills
Comfortable learning new systems and processes
Basic computer skills, including property management software and Microsoft Office
Well-organized with the ability to manage multiple tasks
Able to work independently and as part of a team
Available Tuesday–Friday (9:00 a.m.–6:00 p.m. summer hours; 8:00 a.m.–5:00 p.m. winter hours) and Saturdays from 10:00 a.m.–5:00 p.m.

Responsibilities

Collaborate with the Community Manager and Regional Supervisor to support overall community operations
Assist with rent collections by posting payments, following up on balances, enforcing policies, and supporting the collection process as needed
Support all leasing activities, including touring prospective residents, processing applications and assisting with lease renewals
Deliver excellent customer service by responding promptly and professionally to resident questions, concerns, and requests
Assist with move-ins, move-outs, and unit inspections to ensure a smooth resident experience
Support the day-to-day physical and financial operations of the community
Help maintain accurate resident files, ensuring documentation and compliance requirements are met
Ensure adherence to Fair Housing laws, company policies, and regulatory guidelines
Assist with accounts payable, including issuing purchase orders and processing invoices
Coordinate with maintenance and vendors to support service requests and community upkeep
Prepare reports, resident communications, renewal notices, and other documentation for the Community Manager
Conduct regular property walks to help maintain community standards and identify improvement needs
Support occupancy and resident retention efforts, including marketing and communication initiatives
Step in to assist with management responsibilities during the Community Manager’s absence