Assistant Property Manager

Birgo•Cleveland, OH

7d•Onsite

About The Position

Join our fast-growing team and improve lives through real estate! In this role, you will have the unique opportunity to learn every aspect of property operations while making a tangible impact on our residents and local communities. Working closely with the Property Manager, you will help direct the daily operations of four apartment communities across Shaker Heights and Edgewater.

Requirements

Proven success in customer service and administration
Exposure to leasing or property management, including a foundational understanding of Fair Housing guidelines
Familiarity with Cleveland's market-rate multifamily real estate industry
Excellent interpersonal skills and a natural talent for written, verbal, and persuasive communication
Exceptional organizational skills, sharp time management, and a high level of attention to detail
Comfortable working within established operational processes, respect regulatory guidelines, and take pride in executing rules accurately
Easily navigate modern property management software and workplace technology, leveraging digital tools to maximize your daily efficiency
Availability to work a 40-hour work week, which may include Saturdays
Reliable personal transportation and a valid driver’s license
Valid vehicle registration and insurance
Able to ascend/descend stairs, traverse uneven terrain, transport up to 25 lbs, and use a computer for a full workday

Nice To Haves

We use Appfolio and Google Suite heavily.

Responsibilities

Provide excellent customer service through prompt, professional, and authentically caring responses
Maximize operational performance of properties
Lead the leasing efforts for your property group, including advertising, applications, showings, move-ins, and renewals
Maintain clean and safe properties by resolving tenant complaints, conducting onsite inspections, and enforcing rules of occupancy
Other duties as assigned to help Birgo improve lives through real estate