Assistant Property Manager

Cincinnati Metropolitan Housing Authority•Cincinnati, OH
•Onsite

About The Position

Working under the supervision of the Property Manager, the incumbent assists the Property Manager in the supervision of staff work necessary for the proper completion of all property management functions. This role involves inspecting apartments and grounds, collecting rent, interviewing prospective residents, explaining lease agreements, resolving resident issues, and collaborating with other departments. The Assistant Property Manager also assists in establishing work schedules, assigning tasks, and ensuring the accurate and timely completion of various reports and communications.

Requirements

  • Demonstrated ability to communicate effectively, both orally and in writing.
  • Strong listening skills and a high interest level in working with low to moderate income clients.
  • Demonstrated ability to maintain confidentiality.
  • Knowledge of PC-based software applications (Microsoft Word, Excel and Outlook).
  • Bachelor Degree in Property Management or related field or an equivalent combination of education and property management experience.
  • Possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy.
  • No more than 6 accumulated points in 3 consecutive years.
  • Agree to and pass a drug screen test, criminal background check, and motor vehicle check.

Responsibilities

  • Inspect apartments for move-ins, move-outs, annual HQS and housekeeping.
  • Inspect grounds and common areas on a daily basis and follows-up with tenants on lease enforcement issues.
  • Collect rent.
  • Interview prospective residents, show apartments, explain lease agreements and grievance procedures.
  • Confer with the Property Manager on resident-related management problems and takes appropriate follow-up action.
  • Work closely with other CMHA departments and administrative personnel to effectively plan and implement programs at assigned property.
  • Consult with residents to resolve problems, investigates complaints, interprets housing policies and enforces the lease agreement.
  • Assist the Property Manager in establishing work schedules and assigning work as required to maintain efficient use of management staff time to complete a variety of reports and recommend corrective action as appropriate.
  • Ensure accurate and timely completion of all letters, memos and notices.
  • Perform additional duties as assigned.
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