Assistant Property Manager (Property Manager In Training)

ARCAN Capital•Cochran, GA

37d•Onsite

About The Position

As an Assistant Property Manager (Property Manager In Training), you are an important piece of the onsite management team. You help guide the ship, so to speak, of an Arcan community under the direction of the Property Manager. The Assistant Property Manager (Property Manager In Training) is a business leader who focuses on resident customer service and assists in managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million-dollar apartment community. This position requires unmatched customer service and individuals who thrive in a customer-centric, fast-paced environment. Be ready to be busy!

Requirements

Minimum two years’ experience in residential property management required, supervisory experience preferred
Good understanding of basic accounting/booking practices
Strong working knowledge of operating computer systems, specifically Microsoft Office Suite, property management systems; Yardi, Rent Café, and credit screening experience
Regular attendance, punctuality and dependability required
A positive, motivating, team-oriented attitude
Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication.
Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow-through with attention to detail are skills needed to be successful in this role.
Professional leadership skills and capable of motivating a team.
Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility.
Ability to work with a diverse group of people and customers
Ability to meet and exceed sales and customer service objectives
Understanding of federal, state and local fair housing laws and provisions.
Ability to work a flexible schedule including weekends and holidays as required

Nice To Haves

Bachelor's degree preferred or equivalent work experience required
Valid Driver’s License and reliable transportation may be required based upon specific property needs

Responsibilities

Address the concerns of current and prospective residents in a friendly and professional manner.
Answer all incoming phone calls and emails in a friendly, professional and timely manner. Respond to all voicemails daily.
Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary
Helps with training staff as necessary and models’ effective sales techniques daily.
Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
Help maintain the accuracy of resident ledgers and files. Post rental collections, make bank deposits and oversee the administration of accounting functions for the community.
Inspects apartments during move-in and move outs, walking apartments and the community as needed.
Fills the role of acting Property Manager in their absence.
A willingness to adapt to frequent change as our company continues to grow and evolve.
Perform any other related duties as required or assigned.