Assistant Property Manager (Chandler Ridge)

WinnCompanies•Raleigh, NC

4d•Onsite

About The Position

WinnCompanies is seeking an Assistant Property Manager to join our team at Chandler Ridge, a 228-unit affordable housing community located in Raleigh, NC. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM to 5:30PM as well as the ability to work Saturdays.

Requirements

High school diploma or GED equivalent.
Less than 1 year of work experience.
Less than 1 year of supervisory / management experience.
Direct experience with LIHTC programs
Proficiency with RCRS system.
Experience with computer systems such as Microsoft Office Suite.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Willingness to learn and be trained.

Nice To Haves

Vocational or Technical training.
CAMT certification.

Responsibilities

Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
Assist the Property Manager in managing all aspects of the property including leasing, Accounts Receivable, Accounts Payable, and service requests.
Perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a LIHTC property.
Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations.
Assist in all facets of physical and financial Management as needed and assigned.
Act as Property Manager in absence of the Manager for specified amounts of time.
Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
Gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.
Prepare financial reports for the Property Manager, as well as resident correspondence, and recertification notices.
Set goals and determine how to accomplish defined results with some guidelines.
Direct employees' daily work activities.
Undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews.