Assistant Property Manager
Families in Transition•Manchester, NH
•$25 - $27•Onsite
About The Position
We are seeking a dynamic Assistant Property Manager to play a pivotal role across our affordable housing portfolio. In this role, you aren’t just managing paperwork—you are helping individuals and families secure and maintain safe, stable housing. Working closely with our tight-knit team of three Property Managers, you will be the administrative engine and customer service heartbeat of our operations, ensuring compliance with affordable housing programs (LIHTC, HOME, PBV) while keeping our communities thriving.
Requirements
- High School Diploma or GED.
- Proven experience working with affordable housing programs (LIHTC, HOME, PBV, or Section 8).
- Incredible attention to detail, strong multitasking skills, and a knack for conflict resolution.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to travel between local property locations (sometimes on short notice).
Nice To Haves
- An Associate’s degree or 2+ years of administrative support experience in property management
- Certified Occupancy Specialist (COS) or similar industry certification
- Experience with property management software (such as Yardi, MRI, Boston Post, or RealPage)
- A strong, working knowledge of Fair Housing laws
Responsibilities
- Greet tenants, handle phone calls, respond to inquiries, and deliver top-tier, empathetic customer service.
- Draft and distribute tenant notices (lease violations, rent adjustments, inspection schedules, and annual recertifications).
- Partner with our Finance team to track tenant payments, update ledgers, and manage repayment agreements.
- Market available units through approved platforms and community networks.
- Keep waitlist records organized, screen applicants for eligibility, and coordinate unit offers.
- Support the entire tenant lifecycle, coordinating efficient move-in, interim, and annual recertification, and move-out processes.
- Maintain meticulously organized digital and physical tenant files in strict compliance with LIHTC, HOME, HUD, and PBV guidelines.
- Collaborate with applicants and our Intake/Housing teams to collect necessary financial and qualifying verifications.
- Keep our compliance pipelines moving smoothly by tracking correction deadlines and prepping files for Management Obligation Reviews (MOR) and audits.
Benefits
- Generous PTO policy, accrual beginning on date of hire
- 9 paid holidays
- Medical, Dental, Vision Insurance
- Employer-paid Life and Disability Insurance
- Flexible Spending, HSA, and HRA Plans
- 403b Retirement Savings Plan
- Employee Assistance Program (EAP)
- Working Advantage/ Tickets at Work benefit program
- 30% employee discount at Outfitters Thrift Store
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
