Assistant Property Manager
About The Position
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As an Assistant Property Manager at JLL, you will play a vital supporting role in the daily operations of an office portfolio in Charlotte, NC. This position offers a meaningful opportunity to develop your expertise while working alongside experienced professionals who are shaping a brighter way for our clients and communities. You'll serve as an administrative leader, overseeing property operations in the absence of the Property Manager and gaining hands-on experience in tenant relations, vendor coordination, and financial reporting. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role an excellent springboard to leadership positions within JLL's Property Management team. Your contributions will directly impact tenant satisfaction and property performance while you build the skills and relationships that define successful property management careers.
Requirements
- 2-4 years of supervisory experience in corporate services, facilities operations, or customer service management
- Basic understanding of facilities operations and vendor coordination
- 2-3 years of experience in budgeting, invoicing, and financial reporting
- Strong organizational and communication skills with exceptional attention to detail
- Ability to manage multiple tasks simultaneously while maintaining quality and accuracy
- Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
- Onsite presence required in Charlotte, NC
- Candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Previous experience in property or facility management
- Familiarity with commercial real estate operations and best practices
- Experience with property management software and Microsoft Office Suite
Responsibilities
- Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
- Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
- Coordinate maintenance work orders with the engineering team and vendors to maintain high property standards
- Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
- Assist with lease administration tasks including tenant move-in support and coordination
- Supervise and manage the onsite engineering team, fostering a collaborative environment where everyone is empowered to thrive
- Conduct performance management including goal setting, regular feedback, and annual reviews
- Lead recruitment and onboarding processes for new team members
- Complete additional tasks as required to comply with local ordinances and ensure seamless property operations
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
