Assistant Property Manager- Trinity Villas Ocala FL.

Catholic Charities of Central Florida Inc•Ocala, FL

just now•Onsite

About The Position

The Assistant Property Manager is responsible for the efficient operation of the assigned property under the direction of the Property Manager. This role works closely with the Property Manager in preparation for movement into a Property Manager position. The Assistant Property Manager performs the day-to-day tasks associated with the operation of the property at the direction of the Property Manager and assumes responsibility for the operation in the absence of the Property Manager.

Requirements

High School diploma, GED, or employment history related to property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
Effective verbal and written communication skills.
Good computer skills with a working knowledge of Windows and Microsoft Office programs.
Valid Florida driver’s license.
Clean driving record as determined by the insurance carrier for the Diocese of Orlando.
Ability to follow oral and written instructions.
Ability to speak, write and understand English.
Ability to work independently, set priorities, and function as a member of a team.
Ability to set appropriate limits, work under deadlines, and multi-task.
Ability to work with diverse racial, ethnic, and economic groups.
Ability to establish effective working relationships.
Ability to balance team and individual responsibilities, exhibit objectivity and openness to other views; give and welcome feedback; contribute to building a positive team spirit.
Willingness to accept and work within the agency's philosophy.

Nice To Haves

Bilingual written and oral skills are preferred.
Appreciation and respect for the Catholic Church and its teachings. Employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the Diocese.

Responsibilities

Filing all residents’ documents related to move-ins, move-outs, recertification, applications, and any other documents.
Filing all vendor-related documents.
Filing and entering all documents related to payables into the property management software system.
Filing all work orders in each apartment unit folder.
Preparing all resident documents related to move in, move out, recertification, applications, and any other documentation pertinent to those matters and/or as assigned by the Property Manager.
Preparing work orders on a daily basis.
Forwarding pending work orders to the maintenance worker.
Reporting any emergency work orders to the property manager and in his or her absence immediately report it to the maintenance supervisor.
Assisting the property manager in collecting and reviewing all rents and entering into property management software system.
Preparing completed deposit slips for all bank accounts.
Preparing rent discrepancy letters and submitting those to the property manager to review and sign.
Distributing all signed discrepancy letters to each apartment as needed.
Making runs to post office and maintaining stamp supplies inventory.
Completing office supplies inventory and give property manager a list of needed supplies for approval before submitting orders.
Collecting complaints, move-out notices, and resident’s comments and all documents related to residents and building and submit those to the property manager as they come in.
Receiving, reviewing, and distributing daily mail.
Helping applicants on an as-needed basis in accordance with property manager instructions.
Complying with all applicable training requirements.
Attending Fair Housing/Human Trafficking training immediately after hired and annually thereafter.
Complying with all company safety, personnel, and operational policies and procedures.
Complying with work schedule to ensure effective operations of Agency programs.
Contributing positively as a member of a productive and cooperative team.
Participating in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
Performing other duties as necessary to fulfill Catholic Charities of Central FL, Diocese of Orlando, Inc. Mission.
Assisting the property Manager on the property waiting list in Onesite Management Software in accordance with policy and effectively communicate application procedures and eligibility requirements to prospective tenants.
Assisting collects rent and other monies makes bank deposits, accurately enters cash transactions and other pertinent information into Onesite Management Software in accordance with policies and procedures.
Adhering to strict confidentiality of all client information and following all HIPAA guidelines.
Maintaining high standards of ethical and professional conduct at all times.
Having the ability to follow oral and written instructions. Able to speak, write and understand English.
Being capable of working independently, setting priorities, and functioning as a member of a team. Ability to set appropriate limits, work under deadlines, and multi-task.
Being sensitive to and respecting cultural diversity amongst clients, staff, and volunteers and being able to work with diverse racial, ethnic, and economic groups.
Being able to establish effective working relationships.
Balancing team and individual responsibilities, exhibiting objectivity and openness to other views; giving and welcoming feedback; contributing to building a positive team spirit.
Willingness to accept and work within the agency's philosophy.