Assistant Property Manager

BGO Real Estate • Toronto, ON

27d • Hybrid

About The Position

The Assistant Property Manager provides operational, financial, and tenant-focused support to the Property Manager to ensure efficient day-to-day portfolio operations, strong tenant satisfaction, and compliance with BGO standards.

Requirements

• 4+ years of related experience.
• General accounting knowledge.
• Intermediate to advanced skills in MS Word, Excel, Microsoft office, Outlook and a natural curiosity and intuitiveness for learning new applications.
• A criminal verification check is required for employment.

Nice To Haves

• Post-secondary business related education preferred.
• Professional designation or post-secondary or undergraduate courses in property management are an asset.
• Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships;
• Organizational/Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate.
• Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change

Responsibilities

• Assist in the oversight of the day-to-day management of the properties.
• Assist in ensuring building revenues and expenses are managed within the approved budget; analyze monthly financial statements and prepare monthly management reports; ensure tenant billings and year-end adjustments are correct and conform with leases.
• Conduct regular building, common areas and vacant space inspections. Document accordingly.
• Assist in ensuring excellent tenant relations through personal contact, development of tenant retention plan, and excellent customer service.
• Interact and effectively communicate with senior and asset managers with respect to financial performance, property operations, staffing and tenant relations.
• Maintenance and updating of tenant contact information, for timely collection and recording of tenant insurance certificates. Assist with insurance and appraisal tours as directed.
• Tender and administer all regular operating contracts as directed. Update and maintain contract summaries.
• Monitor and follow up on tenant maintenance requests to ensure overall service delivery is consistent with BentallGreenOak standards. Review monthly reports and follow up as required.
• Assist with tenant events and tenant appreciation initiatives as directed.
• Assist with tenant and Landlord construction capital coordination, including tendering, awarding and executing approved projects.
• Assist with tenant move-ins and move-outs, including Welcome Package checklists and procedures.
• Assist in ensuring efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate.
• Assist with annual budgets including data input and compilation of final package. Manage property budgets, review invoices, and ensure payments are made within applicable timelines.
• Assist in preparing monthly owner's reports, including analysis of financial statements and variance reports.
• Responsible/accountable for rent collection, cheque posting and application of money to tenant accounts, reviewing monthly recurring billings, report weekly on status of account receivables and prepare rental letters.
• Process all cheques, invoices and related reports and systems within Yardi as assigned.
• Read and understand leases to ensure accurate information is received and maintained.
• Read and review Lease Review Checklists and reports (LRC'S).
• Ensure the timely review and distribution of annual and interim rental statements and year-end recovery statements.
• Assist with AR collection, as required.
• Code, verify and ensure that accounts payable invoices are entered in Perceptive in a timely manner, consistent with the cheque run schedule.
• Monitoring of lease-related payments (i.e., progress billing on work orders, tenant allowances, etc.).
• Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur.
• Other tasks and responsibilities may be required from time to time.

Benefits

• Eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree