Assistant Property Manager - TIAM

TI ASSET MANAGEMENT INCAtlanta, GA
Onsite

About The Position

The Assistant Property Manager supports the Property Manager in the financial, administrative, and operational management of a multifamily residential community. This role is responsible for ensuring accuracy in rent collections, maintaining compliance standards, supporting resident relations, and assisting with day-to-day office operations. The Assistant Property Manager helps maintain financial discipline, lease file integrity, and operational consistency to support occupancy, revenue growth, and resident satisfaction goals.

Requirements

  • High school diploma or equivalent required.
  • Working knowledge of Fair Housing laws.
  • Basic understanding of property financials and accounts receivable.
  • Strong organizational and documentation skills.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Ability to manage multiple tasks and meet deadlines.
  • Strong verbal and written communication skills.
  • Ability to handle confidential information professionally.
  • Detail-oriented and financially disciplined.
  • Strong customer service mindset.
  • Ability to resolve conflict professionally.
  • Reliable, accountable, and proactive.
  • Team-oriented with leadership support capability.

Nice To Haves

  • 1–3 years of multifamily property management experience preferred.
  • Experience in rent collections and delinquency management preferred.
  • Experience with AppFolio or similar property management software preferred.
  • Experience with affordable housing programs (LIHTC, HUD, PSH) preferred, if applicable to the asset.

Responsibilities

  • Post rent payments and ensure daily deposits are accurate and timely.
  • Monitor delinquency and follow established collection procedures.
  • Issue late notices and legal notices in accordance with company policy.
  • Maintain accurate accounts receivable records.
  • Assist with move-out statements and security deposit reconciliations.
  • Support invoice processing and vendor documentation.
  • Maintain complete and audit-ready resident files.
  • Track lease expirations and support renewal efforts.
  • Generate and review reports from property management software.
  • Ensure compliance with Fair Housing regulations and company policies.
  • Assist with affordable housing compliance documentation, if applicable.
  • Provide professional and responsive customer service.
  • Address resident concerns and escalate issues when appropriate.
  • Support resident retention and community engagement initiatives.
  • Coordinate with maintenance to ensure timely work order completion.
  • Monitor office professionalism and property appearance.
  • Support vendor coordination and scheduling.
  • Serve in a leadership support role in the absence of the Property Manager.
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