Assistant Property Manager

Birgo • Cleveland, OH

8d • $24 - $26 • Hybrid

About The Position

Join our fast-growing team and improve lives through real estate! In this role, you will have the unique opportunity to learn every aspect of property operations while making a tangible impact on our residents and local communities. Working closely with the Property Manager, you will help direct the daily operations of four apartment communities across Shaker Heights and Edgewater.

Requirements

• Proven success in customer service and administration
• Exposure to leasing or property management, including a foundational understanding of Fair Housing guidelines
• Familiarity with Cleveland's market-rate multifamily real estate industry
• Excellent interpersonal skills and a natural talent for written, verbal, and persuasive communication
• Exceptional organizational skills, sharp time management, and a high level of attention to detail
• Comfortable working within established operational processes, respect regulatory guidelines, and take pride in executing rules accurately
• Easily navigate modern property management software and workplace technology, leveraging digital tools to maximize your daily efficiency. We use Appfolio and Google Suite heavily.
• Reliable personal transportation and a valid driver’s license
• Valid vehicle registration and insurance
• Able to ascend/descend stairs, traverse uneven terrain, transport up to 25 lbs, and use a computer for a full workday

Nice To Haves

• Genuinely enjoy connecting with residents and building vibrant communities.
• Managing multiple properties and complex projects simultaneously excites you.

Responsibilities

• Provide excellent customer service through prompt, professional, and authentically caring responses
• Maximize operational performance of properties
• Lead the leasing efforts for your property group, including advertising, applications, showings, move-ins, and renewals
• Maintain clean and safe properties by resolving tenant complaints, conducting onsite inspections, and enforcing rules of occupancy
• Other duties as assigned to help Birgo improve lives through real estate

Benefits

• Medical, dental, vision, life, and pet insurance with company contribution
• Paid time off, paid holidays, sick time, and mental health days
• 401(k) retirement plan with employer match
• Company profit-sharing program
• Team outings and volunteer events
• Professional development reimbursement program
• Healthy lifestyle reimbursement program
• Discounted rates at Birgo Properties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed