Assistant Manager

Sundance Property Management LLC•Goshen Township, OH

5d•$18 - $20

About The Position

At Sundance Property Management, we're Driven by Purpose. Powered by Teamwork. As an Assistant Property Manager, you'll play a key role in supporting the daily operations of the community while delivering exceptional service to residents and owners. Working closely with the Property Manager, you'll help oversee leasing, resident relations, financial administration, and operational excellence to ensure a well-maintained, thriving community. This position is ideal for someone who is organized, customer-focused, and looking to grow their career in property management.

Requirements

High school diploma or equivalent required
Knowledge of Fair Housing regulations.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Proficiency with Microsoft Office
Ability to multitask in a fast-paced environment while maintaining attention to detail.

Nice To Haves

associate's or bachelor's degree preferred
One to three years of property management, leasing, customer service, or related experience preferred.
experience with property management software is preferred.
Strong problem-solving and decision-making abilities.
Professional and positive attitude.
Ability to build relationships with residents, vendors, and team members.
Self-motivated with a commitment to delivering exceptional customer service.
Willingness to learn and grow within the organization.

Responsibilities

Provide outstanding customer service to current and prospective residents.
Respond promptly and professionally to resident questions and concerns.
Assist with resident move-ins, move-outs, lease renewals, and retention efforts.
Help resolve resident issues while maintaining positive relationships.
Assist with leasing activities, including tours, applications, and lease preparation.
Support occupancy goals by following up with prospects and maintaining strong resident retention.
Ensure all leasing documentation is accurate and complete.
Assist with marketing initiatives and community outreach.
Collect and post rental payments.
Assist with delinquency management and collection efforts.
Process invoices and maintain accurate financial records.
Prepare reports and administrative documentation as requested.
Support monthly closing procedures.
Conduct regular inspections of the community and amenities.
Coordinate with maintenance staff to ensure service requests are completed promptly.
Assist in maintaining curb appeal and overall community standards.
Ensure compliance with company policies and fair housing regulations.
Support the Property Manager in achieving operational and financial goals.
Work collaboratively with leasing, maintenance, and regional teams.
Help foster a positive, team-oriented work environment.
Serve as acting Property Manager during absences, as needed.