Assistant Property Manager

THE DOUGLASTON COMPANIES • New York, NY

2d • $60,000 - $65,000 • Hybrid

About The Position

We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for an Assistant Resident Manager to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply! Answering Phone calls from residents, vendors, agencies Maintain organized office space and assist in ordering required supplies, as per PM & RM Assists leasing/compliance department in obtaining all necessary documents; lease renewals, annual recertifications, annual student certifications, and general leasing notices

Requirements

• 2-5 years’ experience in an administrative role within a Property Management office or related field
• Strong customer service experience
• Proficient with Microsoft Office Suite (word, excel and outlook)
• Previous Yardi experience or Property Management Software required
• Ability to work on and complete multiple projects in a timely matter
• Strong organizational skills with attention to detail
• Strong communication skills, both written and verbal
• Self-starter who can work independently and as part of a team

Nice To Haves

• Bachelor’s degree preferred
• Bilingual in Spanish/English preferred

Responsibilities

• Answer phone calls from residents, vendors, agencies
• Maintain organized office space and assist in ordering required supplies, as per PM & RM
• Assist leasing department to obtain all necessary documents to maintain resident files
• Create and maintain work orders for the property
• Liaison between residents, maintenance staff, vendors, and management
• Assist with resident inquiries pertaining to rent payments and charges
• Ensure residents are responded to promptly and within 24 hours of requests
• Provide administrative support to Property Manager and Resident Manager
• Assist & support all team members in required trainings and scheduling
• Assist Property Manager and Resident Manager in walking vacant apartments and ensure all apartments are prepared for move-in
• Coordinate move ins, move outs and tenant files with main office
• Process move-outs: including scheduling move-out inspection, complete move-out paperwork and upload all required documents to Yardi and then notify PM & VP
• Monitor and update building/s parking space files; oversee parking leases, upload documents, updated vehicle information, update appropriate parking spaces, and enter parking charges
• Maintain monthly extermination reports
• All others tasks & special projects as required by management

Benefits

• Health: We proudly offer a full suite of health benefits! Thats medical, dental, vision, FSA, HSA, and even pet insurance for your furry family, to name a few. We also provide Life Insurance employer paid (basic with option to purchase more), Enhanced Short-Term Disability and Long-Term Disability coverage!
• Wealth: great pay, 401(k) plan with a very generous employer match and vesting schedule because your retirement is just as important to us as it is to you!
• Development: virtual courses, tuition reimbursement, lunch and learns and wellness programs.
• Balance: paid time off, 9 company holidays, hybrid work schedule with 4 days in the office and 1 remote (subject to your location and role). We offer a fun-fast paced culture that's a perfect mix of high performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level