Assistant Property Manager- Oakwood Hills

WPM Real Estate Management•Mechanicsburg, PA

3d•$52,000 - $55,000•Hybrid

About The Position

Oakwood Hills is seeking an Assistant Property Manager to join their team in Mechanicsburg, PA. This full-time position offers a competitive salary range of $52,000-$55,000 annually, with commission eligibility. The role involves a Monday-Friday schedule from 9 am to 6 pm, with occasional Saturdays as needed. Leasing is a significant component of this job.

Requirements

Ability to present a positive professional demeanor by encompassing WPM Brand Compass Values
Ability to operate PC and learn new software
Ability to communicate effectively
Ability to provide exceptional customer service
Possess a valid driver's license and a reliable, personal vehicle suitable for daily multi-site travel preferred
Outstanding demonstrated sales skills and persuasiveness in overcoming objections
High School Diploma or equivalent

Nice To Haves

NALP Certification preferred
Prior experience in Property Management preferred

Responsibilities

Comply with all Fair Housing Laws
Greet residents, prospects, applicants and visitors to the leasing office
Answer phones courteously and respond to inquiries promptly
Act as the first point of contact for resident complaints escalated past the leasing and maintenance teams
Work to deescalate and resolve resident concerns, avoiding them being taken to the next level of management
Promote resident retention through the development of effective marketing and resident appreciation and satisfaction plans
Complete daily walkthroughs of the property, noting any maintenance or safety concerns to be addressed by service staff
Oversee the entire eviction process, ensuring that all parties are complying with laws and regulations in order to protect both the residents and the Company
Execute lease renewals while capturing the most competitive rental increase percentage
Manage the Entrata system by updating and auditing input data
Ensure digital files in Company network drives are congruent with what is found in Entrata
Develop creative strategies to market the property to target audiences
Assist with the management of the property’s social media sites
Provide the leasing team with support, guidance, and overall mentorship
Collaborate with the Property Manager to create data-driven, comprehensible budget reports
Carry out VIP property tours to prospective clients of the Company in order to bring on new business and increase Company revenue
Present upper management and concerned stakeholders with detailed occupancy and vacancy reporting
Safely transport essential work equipment, supplies, and documents within the assigned property and/or between company headquarters, off-site locations.
Travel locally to visit communities, conduct property tours, and attend meetings as needed. While most travel is within the assigned portfolio, occasional meetings, training sessions, or company events may be held within the Company's operating markets, including Maryland, Delaware, Pennsylvania, and Virginia.
Perform other duties as assigned, within reason and relevance to the job