Assistant Property Manager

National Property Management Associates • Buffalo, NY

14h • $24

About The Position

We are seeking a detail-oriented and customer-focused Residential Assistant Property Manager to support the daily operations of our residential community. This role assists the Property Manager in leasing, resident relations, financial administration, and property operations to ensure a high-quality living experience for residents.

Requirements

• 1–3 years of residential property management or leasing experience preferred
• Knowledge of Fair Housing regulations
• Strong customer service and communication skills
• Proficiency in property management software (MRI & Nexus)
• Ability to multitask and manage competing priorities
• High school diploma required
• Excellent organizational skills
• Strong attention to detail
• Problem-solving abilities
• Communication (written and verbal)
• Professional demeanor
• Financial and administrative aptitude
• Ability to walk the property frequently
• Climb stairs and access multiple floors
• Occasionally lift up to 25lbs
• Work indoors and outdoors in varying weather
• Monday–Friday business hours (8:30a-5:30p)
• Some evenings, weekends, and on-call availability for emergencies

Nice To Haves

• Associate's or Bachelor's degree preferred

Responsibilities

• Assist with leasing activities, including conducting property tours and responding to inquiries
• Process rental applications, verify applicant information, and prepare lease agreements
• Support marketing initiatives to maintain high occupancy rates
• Monitor market trends and competitive properties
• Serve as a primary point of contact for residents
• Address and resolve resident concerns promptly and professionally
• Coordinate resident events and community engagement activities
• Enforce lease terms and community policies
• Assist with rent collection and follow up on delinquent accounts
• Process invoices and maintain accurate financial records
• Support budget tracking and reporting
• Prepare required documentation and reports
• Coordinate maintenance requests and follow up on completion
• Conduct routine property inspections
• Assist with vendor coordination and service contracts
• Ensure compliance with local, state, and federal housing regulations

Benefits

• Bonus potential
• Health, dental, vision insurance
• Voluntary benefits such as Disability/ Accident / Critical Illness
• Paid time off and holidays
• Housing discount
• Retirement plan (401k)
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees