Assistant Property Manager (Ashtabula Towers)
About The Position
WinnCompanies is seeking an Assistant Property Manager to join our team at Ashtabula Towers, a 202-unit senior living, affordable housing community located in Ashtabula, OH. In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00 AM to 5:00 PM.
Requirements
- High school diploma or GED equivalent.
- Previous experience in affordable or subsidized housing, including experience with HUD, Section 8, Housing Choice Voucher (HCV), or similar housing programs.
- Knowledge of HUD documentation, income verification, eligibility, and resident file requirements.
- Experience in property management, affordable housing, leasing, or a related residential housing environment.
- Strong attention to detail and ability to accurately manage documentation and time-sensitive compliance requirements.
- Strong customer service and communication skills, with the ability to explain program requirements and documentation needs to residents.
- Strong organizational skills and ability to manage multiple applications, recertifications, deadlines, and resident needs simultaneously.
- Proficiency with Microsoft Office and web-based business applications.
- Ability to work effectively with diverse residents, colleagues, and vendors.
Nice To Haves
- Associate's degree.
- Previous experience with HUD Project-Based Section 8, including annual and/or interim resident recertifications.
- Knowledge of HUD eligibility, income verification, rent calculation, and resident file requirements.
- Experience with Housing Choice Voucher (HCV) programs.
- Experience with Yardi, RealPage, or other property management software.
- Experience preparing affordable housing resident files for compliance reviews or audits.
Responsibilities
- Complete annual and interim recertifications for residents participating in the HUD Project-Based Section 8 program, including obtaining required documentation, verifying household information, calculating income and rent, and maintaining compliant resident files.
- Process applications and support the move-in process, including collecting and reviewing required eligibility and income documentation.
- Serve as a primary point of contact for residents and applicants, providing responsive customer service and clearly communicating documentation, recertification, and leasing requirements.
- Prepare and distribute recertification notices, resident correspondence, lease documentation, and other required property documentation.
- Assist with leasing activities, lease renewals, resident file management, and occupancy-related functions.
- Support rent collection and delinquency processes in accordance with company policies and applicable program requirements.
- Respond to resident questions and concerns and help maintain positive resident relations.
- Assist the Property Manager with general property administration and day-to-day operations.
- Process purchase orders, invoices, accounts payable transactions, and other administrative documentation as needed.
- Maintain accurate records and ensure resident files and documentation are organized and prepared for compliance reviews and inspections.
- Serve as acting Property Manager in the Property Manager's absence, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
