Assistant Property Manager

FLAHERTY AND COLLINS INC•South Bend, IN

1d•Onsite

About The Position

With expertise in market-rate, affordable, and mixed-use communities, Flaherty & Collins Properties has delivered over $3 billion in developments since 1993 and maintains a robust pipeline exceeding $1 billion. Their purpose is 'Creating Value Through Vibrant Communities', guided by core values: Diligent, Winning Mindset, Respectful Team Player, Humbly Confident, Integrity. They were recognized in 2024 by Top Workplaces (Real Estate Industry) and named Management Company of the Year at the Midwest Prodigy Awards. The Assistant Property Manager role is for a detail-oriented professional who loves balancing tasks, solving problems, and creating positive experiences for others, thriving in a fast-paced environment. This role is a vital part of the team, helping to oversee operations, support residents, and contribute to the success of the community.

Requirements

A high school diploma or equivalent.
You have experience in property management, leasing, bookkeeping, or a similar field.
You’re a strong communicator with excellent interpersonal skills.
You’re detail-oriented and highly organized, capable of managing multiple priorities effectively.
You’re confident using property management software (OneSite) and Microsoft Office Suite.
You’re a problem solver with a proactive attitude and a customer-first mindset.

Nice To Haves

3 years of multifamily management experience preferred

Responsibilities

Support the Property Manager in daily operations, including leasing, maintenance coordination, and resident relations.
Assist with prospective resident screenings and the move-in/move-out processes.
Serve as a point of contact for residents, addressing inquiries and resolving issues promptly and professionally.
Assist with leasing activities, such as conducting property tours, preparing lease agreements, and ensuring compliance with all policies and regulations.
Oversee rent collection, process payments, and manage delinquency follow-ups.
Collaborate with maintenance staff to ensure timely completion of service requests and upkeep of the property.
Monitor and report on property performance metrics, identifying areas for improvement.
Assist in planning and executing resident events to foster a sense of community.
Stay informed about market trends and competitor properties to help position our community for success.