Assistant Property Manager

Riverstone Communities • Melbourne, FL

50d • Onsite

About The Position

The Assistant Property Manager position includes, but is not limited to: Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter. Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy. Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments. Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance. Maintain the property office to required standards and ensure general office work is completed to deadline. Perform prompt follow-up and follow-through on prospects and applicants. Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines. Assumes leadership role of the property in the absence of the Property Manager. Other duties as qualified and trained to do so.

Requirements

• 1-2 years of experience of administrative work working in an office setting; specific property management experience preferred
• 1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.

Responsibilities

• Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
• Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
• Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Assumes leadership role of the property in the absence of the Property Manager
• Other duties as qualified and trained to do so

Benefits

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO) and Wellness PTO
• Maternity/Paternity Leave
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• The ability to provide feedback in many different forms to many different people
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed