Assistant Property Manager/Front Desk - Marlton Manor

Mercy Housing•San Francisco, CA

14h•Onsite

About The Position

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

High school diploma or equivalent.
Learn and adhere to Fair Housing regulatory requirements.
Dependable, punctual, and reliable.
Work weekends and flexible work schedules if needed.
Legally operate a motor vehicle (valid driver's license).
Demonstrate good verbal and written communication.
Basic proficiency of Microsoft Word and property management software.
Effectively operate office equipment.

Nice To Haves

Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk. Two (2) years strongly preferred.
Property management work experience and knowledge of applicable local and federal housing laws.
Knowledge of Yardi database and real estate property management applications.

Responsibilities

Prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed.
Train and motivate all new clerks.
Monitor the traffic in and out of the building.
Assist with collection of rent and other income on a monthly basis.
Make bank deposits and forward receipts to National Office.
Assist with the leasing process from initial application to move-in when needed.
Collaborate with site team and residents to create and strengthen a healthy community.
Facilitate on-site communication.
Monitor property goals.
Attend all staff meetings.