Assistant Property Manager - Conventional

Bear Property Management•Pleasant Prairie, WI

13d•Onsite

About The Position

Bear Real Estate Group is seeking an Assistant Community Manager to support the Property Manager in the day-to-day operations of our Kenosha, WI properties: Lofts 2, Brookstone Homes, Maplewood Apartments, and Kathleen’s Court. This role will focus on delivering an exceptional resident experience, supporting leasing activities, following through on collections, maintaining administrative accuracy, and, when applicable, assisting with affordable-housing compliance.

Requirements

High school diploma or GED required; associate or bachelor's degree preferred or equivalent experience
Must have 2+ years of multi-housing experience
Strong Fair Housing knowledge required
Excellent written and verbal communication skills
Excellent problem-solving, communication, and interpersonal skills
Proficiency in RealPage/OneSite or comparable property management software
Proficiency in in Microsoft Office (Outlook, Teams, Word, Excel, etc.)
Valid driver's license and reliable transportation
Must demonstrate strong customer service skills, financial, problem solving, teamwork, accountability, and communication skills
Collaboration & Communication: Works seamlessly with team members and provides clear, timely reports to leadership
Quality & Safety Focus: Ensures a consistent standard of high-quality work, compliance, and resident safety

Responsibilities

Deliver a professional, welcoming front-line experience for prospects and residents through tours, follow-up, communication, and service recovery
Support daily leasing activities: lead management, application intake, tour readiness, and renewal support to help achieve occupancy goals
Maintain accurate online listings and ensure property information is current and aligned with company standards and processes
Assist with resident engagement efforts (events, communications, community standards) to support retention and reputation
Support the Property Manager by preparing and organizing documentation for move-ins, renewals, and transfers
Track renewal schedules, assist with resident notice delivery per policy, and help ensure timely completion through proactive follow-up
Assist with waitlist/interest list administration and applicant processing in alignment with Resident Selection Criteria
Support rent collection efforts through resident communication, documentation, and follow-up; assist in delinquency tracking and weekly reporting
Ensure rents are collected, posted, and accurately recorded in the resident’s ledgers
File residents for Eviction/Legal/Collections action with direction from the Property Manager
Prepare and file notices as directed by the Property Manager
Assist with delivery tracking for required non-payment/small-balance notices per process and escalate issues timely
Assist with reporting cadence (weekly/monthly operational snapshots) and accuracy of resident, leasing, and collections data
Assist the Property Manager by ensuring all vendor invoices are received monthly and sent to AP timely once approved
Assist with vendor access and scheduling
Participate in site walks and standards checks (curb appeal, leasing presentation, common areas) and help implement corrective actions
Ensure all incidents, injuries, property damage, and emergencies are documented and reported promptly
Enforce company safety procedures and maintain site emergency plans
Maintain confidentiality, professionalism, and internal controls expectations in all resident and business matters