Assistant Property Manager, Commercial

Amacon•Vancouver, BC

22d•CA$65,000 - CA$85,000•Onsite

About The Position

Reporting to the Regional Manager, Commercial & Industrial Properties, the Assistant Property Manager, Commercial supports the day-to-day operational, financial and administrative management of Amacon's commercial real estate portfolio. This role serves as a key point of contact for tenants and service providers, coordinates property maintenance and projects, administers lease obligations and supports budgeting, reporting and initiatives that protect asset value and enhance tenant satisfaction.

Requirements

Post-secondary diploma or degree in business administration, real estate, property management, accounting or a related discipline
4+ years of progressive commercial property management, property administration or related real estate experience, including exposure to tenant relations, building operations, lease administration and financial processes
Strong knowledge of the Commercial Tenancy Act
Demonstrated ability to coordinate vendors, maintenance activities and multiple priorities across a portfolio
Strong customer service and relationship-management skills
Excellent written and verbal communication skills, including the ability to prepare clear correspondence, reports and documentation
Strong organizational, analytical and problem-solving skills, with careful attention to detail and the ability to meet deadlines
Strong business acumen with the ability to understand operational priorities and align Commercial recommendations with business needs
Ability to build credible, collaborative relationships
Excellent communication skills and interpersonal skills
Ability to act with integrity, professionalism, and confidentiality
Excellent judgment and problem-solving skills
Resourceful mindset with attention to detail and high-quality standards
Ability to audit own work for accuracy and completeness
Excellent organizational and collaboration skills
Excellent time management skills with a proven ability to meet deadlines
Must have a valid driver’s license and access to a reliable vehicle
Excellent knowledge of MS Office, and comfortable learning new technical systems as needed

Nice To Haves

Rental Property Management License (BCFSA)
Experience with Yardi
Experience supporting change management initiatives, organizational design, restructuring, or business transformation projects

Responsibilities

Support the day-to-day management and administration of assigned commercial and industrial properties, escalating significant operational, financial or tenant matters to the Regional Manager
Develop and maintain professional relationships with tenants, respond to inquiries and concerns, and coordinate timely resolution of service requests and lease-related matters
Conduct regular property inspections, document deficiencies and follow up with tenants, vendors and internal teams to maintain building standards, safety and cleanliness
Coordinate preventive maintenance, repairs and emergency response activities; issue purchase orders, dispatch service providers and track work through completion
Administer service contracts by maintaining records, monitoring expiry dates, obtaining quotes and supporting vendor selection and performance reviews
Review accounts receivable reports, follow up on outstanding tenant balances and coordinate with Accounting regarding collections, billing inquiries and account adjustments
Review and code invoices, reconcile invoices to purchase orders and contracts, and submit accurate documentation for approval and payment
Maintain accurate lease information in Yardi, monitor critical dates and support the administration of rent adjustments, renewals, operating cost recoveries and other lease obligations
Coordinate tenant move-ins and move-outs, including documentation, access, insurance, signage, inspections and communication with internal and external stakeholders
Maintain current tenant contacts, emergency information, insurance certificates, service contracts, legal documents and electronic property records
Assist in preparing annual operating and capital budgets, forecasts, variance explanations and supporting schedules
Monitor operating and capital expenditures against approved budgets and provide timely updates on variances, commitments and project status
Coordinate minor capital projects and tenant improvements by obtaining proposals, scheduling work, monitoring progress and maintaining project documentation
Support property reporting by compiling operational, financial, leasing and maintenance information for management review
Assist with leasing administration, tenant credit searches and due diligence as required
Maintain building access and FOB systems for applicable properties and coordinate access requirements with tenants and vendors
Promote compliance with lease requirements, company policies, service standards and applicable health and safety procedures
Provide guidance and workflow support to property administration staff, where applicable, and contribute to continuous process improvements
Maintain accurate lease, tenant, and service contract information in Yardi and other filing systems, including legal documents, insurance certificates and supporting records
Support financial and operational administration by monitoring accounts receivable, following up on outstanding balances, issuing purchase orders, processing invoices and correspondence, and coordinating service providers, maintenance and repair activities
Provide coverage and support across the Property Management team as required
Perform other duties as assigned